Questions & Answers

Name: Microsoft - Surface Ergonomic Full-size Wireless Keyboard - Silver
Brand: Microsoft
SKU: 5689821
Price: 129.99 USD
Rating: 4.2 (254 reviews)

Microsoft - Surface Ergonomic Full-size Wireless Keyboard - Silver

Model:: 3RA-00022; |
SKU:: 5689821

User rating, 4.2 out of 5 stars with 254 reviews.

Highly rated by customers for:

Show only Answered Questions

Page Showing 21-28 of 28 questions

Ask a Question

QuestionI bought this 2 months ago & it stopped working today. Mouse and keypad work. Replaced the batteries. Uninstalled & reinstalled. Still not working. Tried it on another computer & nothing. What else can I try?
Asked 5 years ago by Lori.
Answer This Question
QuestionKeyboard not working after changing batteries. Help please.
Asked 6 years ago by Rose.
Answer This Question
Questionis it illuminated?
Asked 6 years ago by ferretgirl.
- Answer No, it is not.
  Answered 5 years ago by Kronos
  Answer this question
QuestionIs this compatible with a MAC?
Asked 6 years ago by DK.
- Answer Yes.
  Answered 6 years ago by inthecloudIT
  Answer this question
QuestionWhat type of dongle can be used for this keyboard. I know it connects via Bluetooth but work computer doesn't have it so I need something to plug into usb
Asked 6 years ago by Cris.
- Answer Unless you buy a bluetooth dongle to start using Bluetooth for your computer... No Bluetooth, no connection on this Keyboard.
  Answered 6 years ago by Leo7123
  Answer this question
QuestionDoes this keyboard work with iPads also?
Asked 7 years ago by IPAD.
- Answer Yes
  Answered 7 years ago by BestBuyBestBuyer
  Answer this question
QuestionThis keyboard doesn't come with a mouse, can I use my logitech wireless mouse with the keyboard?
Asked 8 years ago by ElBergo.
- Answer Yes, you can, I used one until I picked up the Microsoft precision mouse.
  Answered 8 years ago by Vsisalive
  Answer this question
QuestionTo Microsoft - Any chance of a wired version? The Sculpt keyboard dropped keystrokes and was returned, which is why I'm leery of trying another wireless keyboard. I'd just rather use a wired version if possible.
Asked 7 years ago by ErgoKeyboardUser.
- Answer Currently, we don't offer a wired version of this device. If you’re looking for a wired keyboard, and prefer something more ergonomic, we would recommend checking out the Natural Ergonomic Keyboard 4000 here: https://www.bestbuy.com/site/microsoft-natural-ergonomic-keyboard-4000-black/7332059.p?skuId=7332059.
  Answered 7 years ago by MicrosoftOutreachTeam
  Answer this question

Showing 21-28 of 28 questions

Questions & Answers

Microsoft - Surface Ergonomic Full-size Wireless Keyboard - Silver

Q: QuestionI bought this 2 months ago & it stopped working today. Mouse and keypad work. Replaced the batteries. Uninstalled & reinstalled. Still not working. Tried it on another computer & nothing. What else can I try?

Q: QuestionKeyboard not working after changing batteries. Help please.

Q: Questionis it illuminated?

Q: QuestionIs this compatible with a MAC?

Q: QuestionWhat type of dongle can be used for this keyboard. I know it connects via Bluetooth but work computer doesn't have it so I need something to plug into usb

Q: QuestionDoes this keyboard work with iPads also?

Q: QuestionThis keyboard doesn't come with a mouse, can I use my logitech wireless mouse with the keyboard?

Q: QuestionTo Microsoft - Any chance of a wired version? The Sculpt keyboard dropped keystrokes and was returned, which is why I'm leery of trying another wireless keyboard. I'd just rather use a wired version if possible.

Most-viewed items

QuestionI bought this 2 months ago & it stopped working today. Mouse and keypad work. Replaced the batteries. Uninstalled & reinstalled. Still not working. Tried it on another computer & nothing. What else can I try?

QuestionKeyboard not working after changing batteries. Help please.

Questionis it illuminated?

QuestionIs this compatible with a MAC?

QuestionWhat type of dongle can be used for this keyboard. I know it connects via Bluetooth but work computer doesn't have it so I need something to plug into usb

QuestionDoes this keyboard work with iPads also?

QuestionThis keyboard doesn't come with a mouse, can I use my logitech wireless mouse with the keyboard?

QuestionTo Microsoft - Any chance of a wired version? The Sculpt keyboard dropped keystrokes and was returned, which is why I'm leery of trying another wireless keyboard. I'd just rather use a wired version if possible.