A:AnswerMy wife reset her whole system from "Googling" - it worked in getting the keyboard to work. But was a pain.
This is a Geek Squad question. I'm about to take my older Surface Pto 7 & keyboard are having difficulty keeping connected - hook unhook, reboot. Etc. Nothing helps. It works sometimes, other not at all.
A:AnswerThis keyboard is compatible with Surface Pro 8, but not previous models. The connectors on the keyboard specifically fit the 8 - they are drastically different from the previous models.