“I purchased S20 ultra couple months ago, phone was stolen, verizon said i have no pretection plan, im sure i have geek squad, plus 11 99 a month protection plan, but verizon says a problem with my financing but ive made three payments. How to fix this??”
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Hi Chris. Thanks for reaching out to us about this. I'm sorry to hear about your phone! If this protection plan you're talking about is on our side, we should be able to see it and help you out. To get started, please connect with your local Best Buy by either heading in or calling them. You can find information about your local store at www.bestbuy.com/storelocator. You can have them look up your account and see if it's through us - then finding out where to go from there.
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