“The machine shoots out coffee in short spurts and off to the side of the cup while making loud janky humming sounds. Is this normal?”
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Hello, We’re really sorry to hear about the issues you're experiencing with your machine. It sounds frustrating, especially when you just want to enjoy a good cup of coffee. Unfortunately, the behavior you're describing isn't normal. We recommend reaching out to Nespresso directly for further assistance. Their customer support team is available 24 hours a day, 7 days a week, and can be reached at 1 (800) 562-1465. They’ll be happy to help you resolve this as quickly as possible. Let us know if you need anything else!
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