It claims the email to get the digital gift card code takes 30 minutes and I ordered it 6 hours ago and still have not received my code. Is this normal? Yes I've checked my spam/junk folder it's not in that and it's already been taken of my card. null

Question

FR21 · Accepted Answer

That is definitely weird. I have ordered a lot of digital gift cards from bby website, and have never waited longer than about an hour (and that was once). Usually I receive my code within about 15-20 minutes. Maybe it was a payment processing issue (time of day or day of the week delay). I hope they got your issue resolved.

Answered by FR21 5 years ago

Verified Purchase

Dutchess · Answer

I got my email pretty quickly, hope you finally got yours!

“It claims the email to get the digital gift card code takes 30 minutes and I ordered it 6 hours ago and still have not received my code. Is this normal? Yes I've checked my spam/junk folder it's not in that and it's already been taken of my card.”

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