“Ninja foodi maxi multicooker OP500, when im setting sear/saute function and temperature, then pressing the start/off button the screen keep showing "open vent".and the cooker doesnt start.”

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• We are very sorry to hear that you are experiencing an issue with your Ninja®. We ask that you reach out to Ninja® Customer Care at 866-826-6941. Representatives are available Mon.-Fri. 9am - 9pm ET | Sat. 9am - 6pm ET.

  Answered by Ninja Community Support 6 years ago

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