“Why does every drink taste burnt? adjusted to the lowest temp, cleaned the machine. everytime it tastes so burnt I can’t even drink it. I’ve changed the grind size. tried another bean I had but still tastes so burnt. Thinking of returning due to cost”
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We're sorry to hear you're having trouble with your Ninja - Luxe Café. We’d like to do some troubleshooting steps with you in order to best resolve your issue. The troubleshooting can be completed by phone at 1-800-365-0135. Please have your Ninja on hand at the time of your call. We are open Monday to Friday 9am - 9pm ET as well as Saturday 9am - 6pm ET.
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