“My bike has not worked in over a month and I am being told it is not my bike but a software glitch that IFit is trying to work through. Can someone explain how iFit is continuing to sell these bikes if the software hasn't been fixed yet?”
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I don’t have an answer but would second this question. I’ve had multiple chats/support communication with iFit without resolution and no solutions offered. After using my bike everyday for a month with an annoying but tolerable video glitch, it has now become essentially unusable. I blame NordicTrack/iFit, but also have to question why BestBuy continues to sell their products.
Sorry, there was a problem. Please try again later.EdPro We are sorry for the error that is impacting your experience with this studio cycling unit. Please contact us at [email protected] with your case number, 1-R102256. We will be able to give you more detailed assistance there. Please include all details in your email for the most timely service. Thanks - NordicTrack
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