“I purchased this on black friday. It is now january, i have been trying to get this thing to work. Everything crashes to desktop. Nvidia or hp support unable to help me. Does anyone else have this problem? Thinking of returning it? Or exchanging it?”
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HP Support at this point is your likely best bet. They can fix it. If you are comfortable running a memory test boot disk, that would be one issue I would try to rule out: Bad Ram. There is a boot cd you can download, burn to a disc, and boot up from that will test the ram for hours and try and find an issue where the ram might be giving a bad value in some conditions. That kind of test can take all night and into the next day to complete thoroughly or it could show results in even less time. Hard to say. If that is too much for you, then HP is your best bet as they can help diagnose it.
Sorry, there was a problem. Please try again later.Return it. If you have a GeekSquad plan let them advise you. My grandson has no problems with his Omen, he has the Total Protection Plan with GeekSquad, he had them check that it was operating correctly, set it up with his info, and download some software. We are very please with their services.
Sorry, there was a problem. Please try again later.Contact geek squad. May to to long since bought for it to be covered. (mine came with a 15 day geek squad coverage for this exact reason)
Sorry, there was a problem. Please try again later.Have you reached out to HP support at Support.HP.com? Their chat team should be able to help you. If they recommend sending in for repair I would simply exchange it at Best Buy.
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