Questions & Answers

Q: QuestionWill this case work on an I phone 13 pro ?

Asked 1 year ago by AMIE.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - You Lilac It

• A:Answer No

  Answered 1 year ago by LettyM

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Q: QuestionWill a popsocket work on this case?

Asked 1 year ago by Nan.

• A:Answer Yes

  Answered 1 year ago by ARHI

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Q: QuestionWould this case work a iphone 12pro?

Asked 1 year ago by Anonymous.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - You Lilac It

• A:Answer No. The iphone 12 Pro has a smaller camera module. It might fit but it would not fit right

  Answered 1 year ago by Brett

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Q: QuestionI want to confirm whether the hard shell for the 14 pro comes with a glass protector? I thought I had seen a note somewhere but couldn't find it again.

Asked 3 years ago by dgreen0909.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - You Lilac It

• A:Answer No

  Answered 2 years ago by PhoebeA

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Q: QuestionWill the 14 Pro case fit the reg 14? I can’t find 14 cases like I want, only 14 pro cases. I don’t care if the camera opening is larger than needed

Asked 3 years ago by AB.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - You Lilac It

• A:Answer I would not recommend buying a 14Pro case for a 14. Keep looking, you will find one that meets your needs. I had the opposite problem so I know they are out there.

  Answered 2 years ago by MichaelC

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Q: QuestionWhat screen protector and lens protector is compatible with the Symmetry Series?

Asked 3 years ago by MarkB.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Black

• A:Answer Have had no issues with either screen or camera lens protector. The case had camera shell fairly deep so lenses are not exposed when you put it on back side. It will be flush or a little bit over lens protector screens so will still work at least with the camera lens protectors I have used. Since most lens protectors distort night flash shots, I no longer use them but I still feel safe with the camera case as it is higher than the lenses

  Answered 2 years ago by Yatleung

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Q: QuestionI dropped my phone taking it out of my pocket from maybe 3’ I had this case installed and the back glass shattered. Now what? If the case offers drop protection, will Otterbox pay to repair my back glass on the phone?

Asked 9 months ago by Cracked.

• A:Answer Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us with any questions or if you’d like a new case.

  Answered 9 months ago by OtterBox Customer Support

  
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Q: QuestionWill this case fit an iphone 14?

Asked 1 year ago by KP.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Sage Advice

• A:Answer Yes, I have the iPhone 14 Pro and it fits perfectly!

  Answered 1 year ago by NicoleSt2024

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Q: QuestionIs the case slippery? Easy to lose grip?

Asked 3 years ago by Anonymous.

This question was asked about the related product: OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro - Bluetiful

• A:Answer I don’t think so! I think it is great

  Answered 1 year ago by HannahR

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