A:AnswerHi there! As the phone system was not tested with this service, only with a landline connection, we encourage you to check directly with the telephone service provider for information. Please note that if you encounter issues with the sound or related to Caller ID services when using VoIP, the phone may require a DSL/ADSL filter to be installed on the line by your telephone service provider. - S
A:AnswerHello there! You can turn off the ringer on a handset by pressing and holding the button [0] (zero). You can then unmute that handset by pressing and holding [0] again. We hope this helps! - F
A:AnswerHello George! The ECO feature on this phone cannot be manually disabled, as it is designed to turn on and off automatically based on usage to help reduce power consumption. - S
A:AnswerHi Tim! To customize ring tones for different callers, the phone requires Caller ID service to identify incoming numbers. Without Caller ID, the phone cannot distinguish who is calling. Also, the system allows setting different ring tones only for groups of numbers, not for individual callers. This way, your mom can recognize calls from important groups by their unique ring tone. - S
A:AnswerHello there! The phone is designed to work with a telephone wall jack connection. A VoIP connection could work as long as the provider sets up the connection correctly, we recommend contacting your provider to make sure your current setup can work. We hope this helps! - F
A:AnswerHello Bob! In regards to the KX-TGE633M model specifically, these are some compatible handsets that can work with it: KX-TGDA83, KX-TGDA86, KX-TGFA85, KX-TGFA88, KX-TGFA97. We hope this helps! - F
A:AnswerHi there! The phone numbers saved in the phonebook remain there even after you change your phone number. If the phonebook was deleted as a result of a factory reset or similar, the phone numbers cannot be retrieved. We hope this helps! - F
