Questions & Answers

Q: QuestionHow can I turn the ringer off on this phone?

Asked 3 months ago by Anonymous.

• A:Answer Hello there! You can turn off the ringer on a handset by pressing and holding the button [0] (zero). You can then unmute that handset by pressing and holding [0] again. We hope this helps! - F

  Answered 3 months ago by Panasonic Team

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Q: QuestionCan I change the amount of rings before the answering machine picks up? And how do you do so. Thank you

Asked 4 months ago by Anonymous.

• A:Answer Yes Go to menu then select # in handbook. Reset amount of rings you desire. Then save!

  Answered 3 months ago by WhirlpoolrefrigeratorVerified Purchase

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Q: Questioncan i disable the ECO feature on this phone?

Asked 4 months ago by george.

• A:Answer Hello George! The ECO feature on this phone cannot be manually disabled, as it is designed to turn on and off automatically based on usage to help reduce power consumption. - S

  Answered 4 months ago by Panasonic Team

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Q: Questionis the base of this landline phone hardwired and does the second phone battery also plug into a wall socket?

Asked 4 months ago by blondie.

• A:Answer No. They both plug into the wall outlet.

  Answered 4 months ago by SessaKVerified Purchase

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Q: Questionwhat battery is used and does it com with the phone

Asked 4 months ago by Anonymous.

This question was asked about the related product: Panasonic - KX-TGD830M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Matte Black

• A:Answer Recharging battery comes with phone.

  Answered 2 months ago by CatherineT

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Q: QuestionCan you stand the receiver while on a call

Asked 4 months ago by Anonymous.

• A:Answer Hi there! Yes, the phone can be used during a call even if you put it back on its charging stand. Hope this helps! - F

  Answered 4 months ago by Panasonic Team

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Q: QuestionDo I need caller ID for numbers programed into the phone to work with with other ring tones? My mom can not see the ID so we want to use a different ring tone so she knows who is calling, or does it require caller Id service for that to work. Thanks

Asked 4 months ago by TimG.

• A:Answer Hi Tim! To customize ring tones for different callers, the phone requires Caller ID service to identify incoming numbers. Without Caller ID, the phone cannot distinguish who is calling. Also, the system allows setting different ring tones only for groups of numbers, not for individual callers. This way, your mom can recognize calls from important groups by their unique ring tone. - S

  Answered 4 months ago by Panasonic Team

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Q: QuestionWill this work with the Ooma Telo Air?

Asked 4 months ago by OomaPhone.

This question was asked about the related product: Panasonic - KX-TGD830M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Matte Black

• A:Answer Hello there! The phone is designed to work with a telephone wall jack connection. A VoIP connection could work as long as the provider sets up the connection correctly, we recommend contacting your provider to make sure your current setup can work. We hope this helps! - F

  Answered 4 months ago by Panasonic Team

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Q: QuestionDoes this unit have a date and time stamp, not a DAY and time stamp?

Asked 4 months ago by RichR.

• A:Answer Yes.

  Answered 2 months ago by CatherineT

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Q: QuestionCan I hear incoming messages on all handsets?

Asked 5 months ago by Chris.

• A:Answer Yes

  Answered 5 months ago by DeborahWVerified Purchase

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Q: QuestionI have arn AT and T landline phone but I am having problems with it.... If I buy this phone, when I plug it in and charge it, will it go with the same phone number I already have? I do not want to change my landline phone number

Asked 5 months ago by Deb14871.

• A:Answer it will go with your same number

  Answered 4 months ago by PatriciaVVerified Purchase

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Q: Questionwhat handset works with the kxtge633m panasonic cordless set?

Asked 5 months ago by Bob.

This question was asked about the related product: Panasonic - KX-TGD830M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Matte Black

• A:Answer Hello Bob! In regards to the KX-TGE633M model specifically, these are some compatible handsets that can work with it: KX-TGDA83, KX-TGDA86, KX-TGFA85, KX-TGFA88, KX-TGFA97. We hope this helps! - F

  Answered 5 months ago by Panasonic Team

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Q: QuestionCan I retrieve phone numbers that were lost after voice over change?

Asked 5 months ago by Anonymous.

This question was asked about the related product: Panasonic - KX-TGD830M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Matte Black

• A:Answer Hi there! The phone numbers saved in the phonebook remain there even after you change your phone number. If the phonebook was deleted as a result of a factory reset or similar, the phone numbers cannot be retrieved. We hope this helps! - F

  Answered 5 months ago by Panasonic Team

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Q: QuestionDoes this phone use the Volte technology? Also, does it use a Sim card? Thanks.

Asked 5 months ago by Tommy.

This question was asked about the related product: Panasonic - KX-TGD830M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Matte Black

• A:Answer I don't know what Volte technology is; and no, there's no Sim card - just two batteries in the handset.

  Answered 5 months ago by Lesliemn

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Q: QuestionHow do you turn the ringer off?

Asked 5 months ago by Alex.

This question was asked about the related product: Panasonic - KX-TGD830M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Matte Black

• A:Answer Hello Alex! You can turn off the ringer on the base unit by pressing and holding the minus ( - ) until the base unit beeps. If you wish to turn the ringer off on a handset you would need to press Menu, followed by the # key and enter 160. Then make sure to select the option that says OFF and press Save. Please note that the ringer on each handset needs to be turned off separately. - S

  Answered 5 months ago by Panasonic Team

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Q: QuestionHow do you turn the ringer off?

Asked 5 months ago by Alex.

• A:Answer Hello Alex! You can turn off the ringer on the base unit by pressing and holding the minus ( - ) until the base unit beeps. If you wish to turn the ringer off on a handset you would need to press Menu, followed by the # key and enter 160. Then make sure to select the option that says OFF and press Save. Please note that the ringer on each handset needs to be turned off separately. - S

  Answered 5 months ago by Panasonic Team

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Q: QuestionIf the phone screens all calls can I create a friends and family contact list so it will display the name and number of the friends and family calls ???

Asked 5 months ago by Beth.

This question was asked about the related product: Panasonic - KX-TGD830M DECT 6.0 Expandable Cordless Phone System with Digital Answering System - Matte Black

• A:Answer yes

  Answered 4 months ago by AnonymousVerified Purchase

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Q: Questiondoes it takes text messages

Asked 5 months ago by Anonymous.

• A:Answer Hello there! The phone system cannot receive text message, only voice messages left on the answering machine if you cannot answer an incoming call. Hope this helps! - S

  Answered 5 months ago by Panasonic Team

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Q: QuestionCan i transfer my phonebook entries from an older Panasonic to this new one?

Asked 5 months ago by Peteh.

• A:Answer Yes

  Answered 5 months ago by JenelynVerified Purchase

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