A:AnswerHello there! Thank you for your interest in our telephone system. As the phone system was not tested with this service, only with a landline connection, we encourage you to check directly with the telephone service provider for information. Please note that if you encounter issues with the sound or related to Caller ID services when using VoIP, the phone may require a DSL/ADSL filter to be installed on the line by your telephone service provider. Hope this helps! -C
A:AnswerHello Harold! The phonebook cannot be transferred from a phone system to another one. The numbers will have to be added manually into the new phone system. -C
A:AnswerHello! Thank you for your interest in our phone system. Please note that it is not possible to set different ringer tones for different contacts. However, it is possible to program different ringer tones for your desired groups. Hope this helps! -C
A:AnswerHello Pippi! Thank you for reaching out. In such situations, we advise swapping batteries between the two handsets to rule out any power issues. If the same occurs, try performing a soft reset by pressing at the same time on the faulty handset these buttons for 5 seconds until you hear a beep: 2, 5, 8, 0. Afterwards, please remove the batteries and insert back in. Hope this information is helpful! -C
A:AnswerHey Trigger! Thank you for your question. When new messages have been recorded, “New message” is displayed on the handsets. Please note that the "Audible message alert" feature allows the base unit to beep to inform you of a new message arrival when new messages are recorded. The base unit beeps 2 times every minute until you listen to the messages if the “Base unit beep” setting is turned on. However, this feature is not available for handsets. Hope this information is helpful! -C
A:AnswerHi Julie! Thank you for reaching out. Single phone numbers and ranges of numbers can be stored in the call block list of up to 1,000 items in total. Hope this helps! -C
A:AnswerHello and thank you for your patience! Please note that KX-TGA830B is not the model number of any of our handsets. The KX-TGD830M base unit is compatible with the KX-TGDA83 handset. We hope this information will be useful! - S
A:AnswerHello Elmer! The KX-TGD833W phone system has average sound performance as it does not have a volume boost option. If you are looking for a loud phone system we recommend checking our amplified phone systems, as they have a volume boost feature. We hope this information will be useful! - S
