A:AnswerThank you for reaching out! Please ensure that the MUTE indicator is not flashing on your screen during calls, as this indicates the microphone is muted. This model includes two handsets, so please test both to determine if the issue occurs with one or both. If it happens with both handsets, try initiating an intercom call between them to check if the issue persists; if the intercom works, the problem may be related to the telephone line. If the problem continues during intercom, test the handset on speaker mode during a call to verify if you can hear sound. If you still encounter issues, it could be related to the hardware component of the ear speaker. In such cases, servicing may be required. -M
A:AnswerHi! To clarify, the capacity for storing contacts in the phonebook is up to 100 numbers. We didn't reference call blocking in our previous response. Thank you for your understanding. -M
A:AnswerHello! Primarily, the quality of sound received on the other end of the call is influenced by the recipient's telephone setup. If you're encountering issues like static, interruptions in reception, or background noise during calls with your cordless phone, it's likely due to transmission or electrical interference. Sometimes, the noise may originate from the phone lines themselves. To identify the source of interference, start by checking if the static occurs when using other phones besides the Panasonic model. Relocating the Panasonic phone to an area with less interference could also help mitigate the issue. Additionally, if you're subscribed to DSL/ADSL service, using a DSL filter is recommended. These filters, typically provided by DSL/ADSL service providers or available at local electronics stores, can help reduce interference and improve call quality. -M
A:AnswerHi, Chris! The KX-TGD832 model does not have this function. Some models that do are KX-TGF975, KX-TG994SK, KX-TGF573S, KX-TGF544B, KX-TGF944B. These models do not have a battery in the base unit. When a power failure occurs, the charged handset temporarily supplies power to the base unit. This allows you to make and receive landline calls using a handset during a power failure. The base unit will not perform any other functions. -M
A:AnswerHello! The base unit and charging cradles need to be plugged in, only the handsets use rechargeable batteries HHR-4DPA. You charge the handsets by placing them in their cradles. -M
A:AnswerYes, this is a landline phone, though we have a box from Verizon that we just plug into the power outlet and then you plug the phone line into the box for your phone. It is very easy and it doesn’t depend on weather you have wi-if or not. This was a great deal and they work extremely well.