A:AnswerHi Casey! You might be able to find them. Here is an article with the complete list of spare part numbers for the BB Fit 3100 and 3150. Try to search for them with the part number or search online through any of our authorized resellers. https://bit.ly/3tUlOiY
A:AnswerI find them comfortable. Like you, I don't like anything pressing in my ear. Since these are supported by the piece that wraps around your ear they don't have to be jammed in. I don't wear mine if I'm running with a hat, however, because of the inward pressure the hat creates.
A:AnswerNo, this headset model doesn't have caller ID, it will only notify you when there is an incoming call but it will not announce who is calling. If you have any further questions, feel free to contact our Customer Care Team at 1-888-363-0726.
A:AnswerHi Steve. Though this model is recommended for sports, ideal for running, for the gym; on the other hand when it comes to high speed cycling, it can be a difficult case to ensure high performance; Nevertheless we have had users for cycling. Our recommendation is that you give them a try and if they don't work for your environment, be sure to check their return policy. If you have any further questions related to our products, please contact our Customer Care Team at: 1-888-363-0726.
A:AnswerHi! No, the BackBeat 3150 does not count with Multipoint technology which enables you to pair and connect your headset to two different Bluetooth audio devices at once. In this case you would need to set the ear buds in pairing mode by holding the power button while the ear buds are off, until the LED flashes red and white repeatedly. Please note this model is compatible with any cell phone or tablet that supports Bluetooth headsets. As you know, many devices nowadays are equipped with native Bluetooth; However, not all of them support Bluetooth headsets. BT Technology works through different profiles, and these are the ones the ear buds require to at least allow a connection: HFP 1.7, HSP 1.2, A2DP 1.3, AVRCP 1.5. It may pair to other devices such as smart tv's; yet we are unable to guarantee optimal performance in terms of connectivity, range and audio quality. If you have any further questions, feel free to contact our Customer Care Team at:1-888-363-0726.
A:AnswerHi Kat. No, this model is mainly designed for any cell phone or tablet that supports Bluetooth headsets, it is not made for gaming consoles. For more details related to this model: https://bit.ly/36LxjPH or you can contact our Customer Care Team at: 1-888-363-0726.
A:AnswerHi! The unit has an IP57 waterproof rating as an added layer of protection against sweat, rain or splashes. At the IPX7 level, the product is certified to withstand fresh water immersion up to 1 meter deep for 30 minutes. However, Bluetooth signals do not transmit through water, preventing music streaming and phone calls when submerged. If you have any further questions, feel free to contact our Customer Care Team at: 1-888-363-0726.
A:AnswerHi Cassie! Yes, these ear buds have a microphone integraded so you can also use them for calls. For more details related to this product click here: https://bit.ly/3lvLxdB or you can contact our Customer Care Team at: 1-888-363-0726
A:AnswerHi Zee! The BackBeat FIT 3150 is compatible with any cell phone or tablet that supports Bluetooth headsets. As for the volume capacity, All Poly headsets meet and exceed OSHA standard regulations/requirements. None of our headsets exceed 118Dba. As you've seen the ear buds pair with other devices with native Bluetooth, unfortunately there's no other adjustments available to increase the volume even more. If you have any further questions, feel free to contact our Customer Care Team at: 1-855-765-7878
A:AnswerHi Dini, these earbuds are not designed for hearing aids; hence we are unable to guarantee optimal performance. For information related to headsets for those who wear hearing aids: shorturl.at/jmMNU. If you have any further questions, feel free to contact our Customer Care Team at: 1-888-363-0726.
