“Flashlight is 4 months old and not holding a charge. Lasts like 20 min walking the dog. Red charging light is on never green. Charging all day. Thanks”
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Oh no, we're so sorry to hear that you're having difficulties with your Flashlight. Hearing that it's not lasting its full charge is indeed alarming. It sounds like something might be off with the battery integrity or the actual circuitry of the device itself. While we can't diagnose any issue remotely, as a gesture of good will to you, our valued customer, we'd be more than happy to replace your Flashlight free of charge (even though it has only been 4 months old) as this kind of performance does not meet our standards. Please contact us directly at [email protected] so we can arrange a replacement and make sure that your experience with us goes above and beyond expectations. Thank you for bringing this issue to our attention - we greatly appreciate it! Regards, Stacy
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