1-1 of 1 Answer
Hello, are you using the TCL TV remote or the Sound Bar remote. If TCL remote has been programmed, it could be sending 2 commands at the same time slowing the response time. IR signal and ARC signal. Please call our customer service team for further assistance. Polk General Customer Service Phone: 800-377-7655. https://support.polkaudio.com/ or use link to email question.
Sorry, there was a problem. Please try again later.
