“We have a Polk.good sound but NEVER stays connected to the internet. Inches away from router. Any way to shut Alexa off and still use the sound bar? If not, back to Bose. Thank you for your time.”

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• I'm having the same issue I'm not happy with polk.

  Answered by Buckeye 6 years ago

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• Same Issue. Finally trashed it and bought something that works. Polk sucks.

  Answered by Anonymous 4 years ago

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• Mines have great sound stays connected to WiFi !try checking on moving the Router something maybe blocking the Signal

  Answered by Isparks12 6 years ago

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