“Hay I plugged in new I turn on the hot and cold but cold water not coming I don’t no what happened what I do plz tell me”

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• Try to insert a paper clip to the water flow and see if these clear the flow. Good luck.

  Answered by Shane 7 years ago

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• It is likely that the dispenser button may have become disconnected from the water tap during shipping. This is a simple fix. Please watch the linked video for instructions: https://youtu.be/_ZV36EQnj4A

  Answered by PrimoWaterCustomerService 7 years ago

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