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Active1202 Please contact us at [email protected] with your individualized case number, 1-R102255, and include your request, the model number of your unit, and any information about your purchase that you have. We can look into the replacement part needed and either make the order for you to ship it to you or find other options for you that may apply. We ask for your patience as we are facing the busiest time of year. We will get you the service you request as soon as possible. Thanks - ProForm
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