“Like other customers the safety key came with prongs in it and does not fit in the treadmill. I have sent an email to proform and ifit and am still waiting to hear back from anyone.”
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Mahon We are sorry you received the wrong safety key and want to help you get the correct one as soon as possible. For the best experience, please get in touch with us at ce@ with Case ID #1-R102514 in your subject line. Please include your order number, model number, and any other information about your purchase in the email so we can find your account details as quickly as possible. We ask for your patience during our busy season and assure you that we will answer your email as quickly as possible once received. Thanks! -ProForm
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