Questions & Answers

Q: QuestionHow long is the warranty on this TV? I purchased mine exactly 1 year ago and it died this morning.

Asked 6 months ago by Lisa.

• A:Answer Hello Lisa, This TV comes with a 1 year warranty. Please visit Roku Support for any product or support related questions at https://support.roku.com/ or call 408-556-9391

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  Answered 6 months ago by Roku Support

  
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Q: QuestionHorizontal and vertical dimensions

Asked 6 months ago by Anonymous.

• A:Answer Hello the Dimensions are 37.9" height without the stand and 40.6" height with the stand, the width is 65.7".

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  Answered 6 months ago by Roku Support

  
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Q: QuestionProblem: ROKU TV's (ONN) from Walmart "fall asleep" and I have to keep turning them back on. Does this TV remain on until I turn it off? I use the Spectrum application from 8am until 10pm M-S.

Asked 7 months ago by Tim.

• A:Answer Hello Tim, yes this tv will stay on until you turn it off, Please visit Roku Support for any product or support related questions at https://support.roku.com/ or call 408-556-9391

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  Answered 7 months ago by Roku Team

  
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Q: QuestionWill you take my old TV away when you deliver the new one?

Asked 7 months ago by Mo.

• A:Answer Hello Mo, There is a service Best Buy offers for recycling your old appliances including TVs, for more information contact your local Best Buy or contact support 1-888-237-8289

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  Answered 7 months ago by Roku Team

  
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Q: QuestionI don’t see the brand or who makes the tv. I have 2 Roku smart TV’s and and one is Sharp and the other is Sanyo

Asked 8 months ago by Mema.

• A:Answer Hello Mema, this is not a partnered TV this tv is made and manufactured by Roku.

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  Answered 7 months ago by Roku Team

  
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Q: QuestionI’m checking this tv out, so I don’t see any PRO at the bottom. Why don’t I see any PRO on this tv but see the CON of it?

Asked 8 months ago by Butterfly.

Q: QuestionHow much does the tv weigh

Asked 9 months ago by Anonymous.

• A:Answer This model weighs 46.7 pounds without the stand and 47.8 pounds with the stand.

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  Answered 8 months ago by Roku Team

  
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