Questions & Answers

Name: Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Black Stainless Steel
Brand: Samsung
SKU: 5687934
Price: 84.99 USD
Rating: 4.3 (1114 reviews)

Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Black Stainless Steel

Model:: MS14K6000AG; |
SKU:: 5687934

User rating, 4.3 out of 5 stars with 1114 reviews.

Highly rated by customers for:

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Page Showing 21-40 of 94 questions

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QuestionHow long is the power cord?
Asked 5 years ago by Doc.
- Answer About 2’
  Answered 4 years ago by Dmaskman98
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QuestionWhy has mine begun to turn back on, once it has stopped. I heat a food item for a couple of minutes, it's stops; but when I open the microwave to take my food out, as soon as the door is opened, the microwave turns back on; while the door is open. WTH.
Asked 5 years ago by Jazzmetoo.
- Answer Hi Jackie007! Thank you so much for bringing this to our attention. We would love the opportunity to speak with you directly to help resolve this. Please reference ticket number 1143134869, and contact us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
  Answered 5 years ago by Samsung
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Questionwhy it went quiet, i mean it doesn't beep any more. It should beep every time you press a button
Asked 5 years ago by simon.
- Answer Hi Simon! It sounds like you may have muted the microwave. Page 22 of the user manual (https://bit.ly/2UTP6yR) can show you how to turn the sound back on if you prefer it that way. ^Jecca
  Answered 5 years ago by Samsung
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QuestionIS THE CAROUSEL REMOVABLE FOR EASY CLEANING?
Asked 5 years ago by PT5KIDS.
- Answer Hi there, I can answer that for you. The glass trey is removable for easy cleaning. Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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QuestionDo the numbered buttons act as an express cooking option? For example you press 1 and it automatically cooks for 1 minute?
Asked 5 years ago by Mike.
- Answer No they do not
  Answered 4 years ago by Coppertop
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QuestionIs this microwave, suppose to be loud when it is running?
Asked 6 years ago by Betsy.
- Answer No. Mine is very quiet and I forget it's running until it dings.
  Answered 6 years ago by HappyGifter
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QuestionCan this microwave be mounted or is it strictly a counter only microwave?
Asked 7 years ago by Anonymous.
- Answer No, this microwave can't be mounted.
  Answered 7 years ago by CommunityAnswer
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QuestionIs the cord on the top left or top right and how long is the cord?
Asked 7 years ago by JesseRey.
- Answer Top right, cord is about 3 feet long.
  Answered 7 years ago by happy
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QuestionDoes the glass plate have 2 or 3 holes to fit turntable?
Asked 7 years ago by Anonymous.
- Answer Hello! The glass turntable that comes with this model has 3 notches to secure it in place inside the microwave. ^Jecca
  Answered 7 years ago by Samsung
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QuestionCan I get a replacement turntable
Asked 7 years ago by Appliance1.
- Answer Hi there Appliance1! You can purchase a turntable, and other parts, from SamsungParts.com or by calling our parts department at 1-800-627-4368. ^Jecca
  Answered 7 years ago by Samsung
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QuestionCan this microwave be installed in a kitchen island canbinet or does it need to be on a countertop?
Asked 7 years ago by Nina.
- Answer Mine is Installed into a cabinet, looks seem less and beautiful
  Answered 7 years ago by Tech002
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QuestionWhere is this microwave made? What country?
Asked 7 years ago by ANRY.
- Answer I just bought one yesterday and it’s made in Malaysia
  Answered 7 years ago by Somy
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QuestionDoes this microwave continuously beep when food is done until you open the door or does it only beep once? If continuously, can you change the setting to only beep once?
Asked 7 years ago by Tess.
- Answer It only beeps once.
  Answered 7 years ago by Lisa
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QuestionDoes it have a vent button so you can turn on a vent?
Asked 8 years ago by Vent.
- Answer Hello, Thank you for reaching out and letting us know your inquiry if this Samsung microwave has a vent button to turn it on. We understand that this information may be essential for you to know. We're here to help. As per checking, no, it does not have a vent button. Thank you, and stay safe! Your Reference Ticket Number: 1144301191 -Angelica
  Answered 4 years ago by Samsung
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QuestionIs the turntable removable in order to clean it?
Asked 9 years ago by Wave.
- Answer Hi Wave, yes, the turntable is removable. ^Rosi
  Answered 9 years ago by Samsung
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QuestionCan i select the time that I want to cook food does this have only presets?
Asked 9 years ago by Xpacsyxx.
- Answer Yes, you can select the time that you want to cook your food. You can also easily select the 30+ second option if you want to cook it a little longer than you first anticipated.
  Answered 9 years ago by Shelly
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QuestionThis microwave has all the convenience features I wanted. My question is about “stage cooking” where I want to cook rice for 5 minutes at 100% and then 15 minutes at 50%. The user manual says that this is possible but did not work for me.
Asked 3 years ago by Donna.
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QuestionWhat is the length of the electrical cord and where does it exit the unit?
Asked 3 years ago by BBMan.
- Answer Greetings, We appreciate your inquiry about the length of the power cord. The power cord length is 39.37", and you can plug it at the back of the microwave. Thank you for choosing Samsung and have a great day! ^Rainly
  Answered 3 years ago by Samsung
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QuestionTouch key panel is broken after 2 years and does anyone know where I could purchase one. Called Samsung support and they are not helpful and hung up on me and since their warranty covers for only one year, they are not willing to help and hung up on me.
Asked 3 years ago by Mark.
- Answer Try an appliance repair shop they may be able to order and install.
  Answered 2 years ago by AnnikaM
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QuestionJust purchased counter top microwave but you cannot see inside while cooking this might be a game changer.
Asked 3 years ago by Cyndi.
- Answer Hi Cyndi, We are happy to address your question about your Samsung microwave. The interior light may automatically turn off when the Eco function operates. Close and reopen the door or press the “Cancel” button. Have a great day. Melardo
  Answered 3 years ago by Samsung
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Showing 21-40 of 94 questions

Questions & Answers

Samsung - 1.4 cu. ft. Countertop Microwave with Sensor Cook - Black Stainless Steel

Q: QuestionHow long is the power cord?

Q: QuestionWhy has mine begun to turn back on, once it has stopped. I heat a food item for a couple of minutes, it's stops; but when I open the microwave to take my food out, as soon as the door is opened, the microwave turns back on; while the door is open. WTH.

Q: Questionwhy it went quiet, i mean it doesn't beep any more. It should beep every time you press a button

Q: QuestionIS THE CAROUSEL REMOVABLE FOR EASY CLEANING?

Q: QuestionDo the numbered buttons act as an express cooking option? For example you press 1 and it automatically cooks for 1 minute?

Q: QuestionIs this microwave, suppose to be loud when it is running?

Q: QuestionCan this microwave be mounted or is it strictly a counter only microwave?

Q: QuestionIs the cord on the top left or top right and how long is the cord?

Q: QuestionDoes the glass plate have 2 or 3 holes to fit turntable?

Q: QuestionCan I get a replacement turntable

Q: QuestionCan this microwave be installed in a kitchen island canbinet or does it need to be on a countertop?

Q: QuestionWhere is this microwave made? What country?

Q: QuestionDoes this microwave continuously beep when food is done until you open the door or does it only beep once? If continuously, can you change the setting to only beep once?

Q: QuestionDoes it have a vent button so you can turn on a vent?

Q: QuestionIs the turntable removable in order to clean it?

Q: QuestionCan i select the time that I want to cook food does this have only presets?

Q: QuestionThis microwave has all the convenience features I wanted. My question is about “stage cooking” where I want to cook rice for 5 minutes at 100% and then 15 minutes at 50%. The user manual says that this is possible but did not work for me.

Q: QuestionWhat is the length of the electrical cord and where does it exit the unit?

Q: QuestionTouch key panel is broken after 2 years and does anyone know where I could purchase one. Called Samsung support and they are not helpful and hung up on me and since their warranty covers for only one year, they are not willing to help and hung up on me.

Q: QuestionJust purchased counter top microwave but you cannot see inside while cooking this might be a game changer.

QuestionHow long is the power cord?

QuestionWhy has mine begun to turn back on, once it has stopped. I heat a food item for a couple of minutes, it's stops; but when I open the microwave to take my food out, as soon as the door is opened, the microwave turns back on; while the door is open. WTH.

Questionwhy it went quiet, i mean it doesn't beep any more. It should beep every time you press a button

QuestionIS THE CAROUSEL REMOVABLE FOR EASY CLEANING?

QuestionDo the numbered buttons act as an express cooking option? For example you press 1 and it automatically cooks for 1 minute?

QuestionIs this microwave, suppose to be loud when it is running?

QuestionCan this microwave be mounted or is it strictly a counter only microwave?

QuestionIs the cord on the top left or top right and how long is the cord?

QuestionDoes the glass plate have 2 or 3 holes to fit turntable?

QuestionCan I get a replacement turntable

QuestionCan this microwave be installed in a kitchen island canbinet or does it need to be on a countertop?

QuestionWhere is this microwave made? What country?

QuestionDoes this microwave continuously beep when food is done until you open the door or does it only beep once? If continuously, can you change the setting to only beep once?

QuestionDoes it have a vent button so you can turn on a vent?

QuestionIs the turntable removable in order to clean it?

QuestionCan i select the time that I want to cook food does this have only presets?

QuestionThis microwave has all the convenience features I wanted. My question is about “stage cooking” where I want to cook rice for 5 minutes at 100% and then 15 minutes at 50%. The user manual says that this is possible but did not work for me.

QuestionWhat is the length of the electrical cord and where does it exit the unit?

QuestionTouch key panel is broken after 2 years and does anyone know where I could purchase one. Called Samsung support and they are not helpful and hung up on me and since their warranty covers for only one year, they are not willing to help and hung up on me.

QuestionJust purchased counter top microwave but you cannot see inside while cooking this might be a game changer.