“I just bought this microwave and defrosted soup. Now the microwave will not heat up. The walls heat up but not the food in microwave. Help!!”

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• Take the accessory’s out and try using it , they are only ment for certain settings

  Answered by BurtNay 5 years ago

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• We are always happy to help, Donna! I am including a troubleshooting guide (https://bit.ly/2Q1MnSb) to help support your concern on the microwave. Thank you for choosing Samsung! ^Lena

  Answered by Samsung 5 years ago

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