Questions & Answers

Q: QuestionIs this vented?

Asked 5 years ago by Donna.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hi Donna, Thanks for reaching out and we hope you are in good health. Yes, this over-the range microwave is vented. Your reference number: 1144200867 Leo

  Answered 4 years ago by Samsung

  
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Q: QuestionIs this fingerprint resistant?

Asked 5 years ago by Sam.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer This microwave is not fingerprint resistant stainless steel. Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionDoes this have a sensor for cooking rice? My Kitchenaid did in my old house, but now we have Samsung appliances.

Asked 5 years ago by PJTe.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer There is no sensor for cooking rice. It has very basic controls and the interior is very small compared to the unit itself.

  Answered 5 years ago by Buttercup11

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Q: QuestionI have an older model and the dimensions are 29-7/8 x 14x163/16 will this Samsung fit in its place?

Asked 5 years ago by Al.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hi Al, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung microwaves, specifically the Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless steel. Below are the general dimensions of the microwave. Product Height: 16 15/16 inches Product Width: 29 7/8 inches Product Depth: 15 3/16 inches I have included the installation guide for the complete dimensions of the microwave. Please click on the link below and turn to page 7. https://downloadcenter.samsung.com/content/EM/202202/20220223175844668/OTR_II_DE68-03587B-07_EN-CFR_220120.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144255606 Leo

  Answered 4 years ago by Samsung

  
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Q: QuestionMy original microwave is 1.3 cubit feet GE...dimensions 29 7/8 x 16.5 x 14. Lxhxd... will this microwave work as a replacement ?

Asked 5 years ago by Shelby.

• A:Answer The Product Dimensions are 19 5/16"W x 9 5/8"H x 14 3/8"D and the Cutout are 29 7/8"W x 17 1/16"H x 16 1/2"D. Thank you for choosing Samsung for your home! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionHello All, is this model fingerprint resistant ?

Asked 5 years ago by Leon.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer no- you will have to wipe off any fingerprints, but it does clean very easily.

  Answered 5 years ago by mamapatVerified Purchase

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Q: Questionis there a rebate offer on this micro wave??

Asked 5 years ago by oinker.

• A:Answer No.

  Answered 5 years ago by AnswerVerified Purchase

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Q: QuestionWhere is this unit made?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer I purchased this microwave in July, 2020 and it was made in Micronesia.

  Answered 5 years ago by Reviewer7

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Q: QuestionDoes this come with an installation kit?

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer The microwave comes with everything needed to install and use the unit. Thank you for choosing Samsung for your home! ^Lena

  Answered 5 years ago by Samsung

  
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Q: Questionwhat is the shortest height over range microwave available.

Asked 5 years ago by mimi6.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black

• A:Answer Hello, mimi6. Here is a link that includes all of Samsungs over the range microwaves so that you can compare dimensions and find the perfect fit for you (https://bit.ly/2zKVdy3). ^Lo

  Answered 5 years ago by Samsung

  
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Q: Questionwhat are the dementions of the Samsung-1.7 cu ft over the range microwave

Asked 5 years ago by Chaz.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Chaz, the Product Dimensions are 19 5/16" x 9 5/8" x 14 3/8". You can find this information on our website Samsung.com under product specifications (https://bit.ly/3aNMlV7). Thank you for choosing Samsung! ^Lena

  Answered 5 years ago by Samsung

  
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Q: QuestionCan this vent through the wall?

Asked 5 years ago by Cher.

• A:Answer Yes, we had a handyman come out and install vent through the wall. Works well.

  Answered 5 years ago by Sarita

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Q: QuestionWhat is the difference between digital and electronic controls in a microwave

Asked 5 years ago by Anonymous.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer electronic contrl like touch dial its more easy for use and also fir clean

  Answered 11 months ago by AliR

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Q: Questionwhat are the dimensions for the upper cabinet screws?

Asked 2 months ago by VTMicrowave.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Hello there, The measurement for the Toggle Bolts (and wing nuts) would be 3/16 inches. Thank you! ^Camille

  Answered 2 months ago by Samsung

  
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Q: QuestionCURRENTLY HAVE SAMSUNG ME19R7041FG WILL ME17R7021EG FIT ON THE EXISTING WALL PLATE?

Asked 1 year ago by REPLACE.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Black Stainless Steel

• A:Answer Greetings! We're here to help with your question about this Samsung microwave model. We recommend using the wall mount fixtures that come with each over-the-range unit. Should you have follow-up questions, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG) When you message us, please provide us with this reference number 1147307302 to help our team pull up your information. Leo

  Answered 1 year ago by Samsung

  
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Q: Questioncan you mute the sound on these?

Asked 2 years ago by bray.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer No, Bray, the beeping sound of the microwave is a default function that allows the user to remember that there is something inside the microwave and the timer has been completed. Have a great day, -Ernest-

  Answered 2 years ago by Samsung

  
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Q: QuestionDo I remove the round metal plate that is screwed into the top of my Samsung microwave if I vent it out?

Asked 2 years ago by Lily7.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Yes and the back draft would be installed to fit in the vent in the wall or cabinet.

  Answered 1 year ago by MattOVerified Purchase

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Q: QuestionDoes this micro need to be vented to the outside?

Asked 3 years ago by Babe.

• A:Answer No

  Answered 3 years ago by RalphL

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Q: QuestionYour photo and specs state dimensions of 16 15/16" tall and 15 3/16" deep yet under the from manufacturer section it lists the unit as 17 1/16" tall and 16 ½" deep, that's a difference of 1 5/16" on the depth. Which is it?

Asked 3 years ago by SuperDave.

This question was asked about the related product: Samsung - 1.7 Cu. Ft. Over-the-Range Microwave - Stainless Steel

• A:Answer Forget the instructions. Make sure you hit a wall stud with the rear mounting bracket. Now measure from the center of the microwave and underneath cabinet to each side where you want to drill the holes. Draw a short line parallel to each side of the cabinets. Then measure from the back of the microwave to the screw hole. Add an 8th of an inch and measure from the back wall to each line near the sides that you drew before. Drill where the lines cross.

  Answered 1 year ago by MattOVerified Purchase

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