The microwave has power - you can set the time but it stays on the time you entered doesn’t adjust for time past -but it doesn’t heat - set the clock and it just stays in that time? The power level button does not work - this new out of the box and does null

Question

Samsung · Accepted Answer

Hi there! We'd like to get some clarification on the issues you're experiencing so that we can best assist you with it. If you would like, you can reference ticket number 1142746912, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

Answered by Samsung 4 years ago

Badabing · Answer

I bought the same item last month and it works fine. Don't forget that the power button is also used to set the clock and make sure that clock is finished being set. Sounds like it might be defective, possibly not detecting door closed all the way.

Answered by Badabing 4 years ago

Verified Purchase

“The microwave has power - you can set the time but it stays on the time you entered doesn’t adjust for time past -but it doesn’t heat - set the clock and it just stays in that time? The power level button does not work - this new out of the box and does”

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