“When I am using the microwave, the vent fan will not work correctly. I can only get #1 and #2 power to work. The more powerful vent fan settings (3 and 4) do not work. Does anyone else have this problem?”

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• The explanation I got for this issue is during cooking operation the power of the microwave is diverted more for cooking which diminishes the power towards the fan. That's why you can only get 2 speeds instead of 4 during cooking.

  Answered by BaskingRidge 5 years ago

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• Samsung understands that this is frustrating and would love to help. Here is a link that we hope is helpful in getting this resolved (https://bit.ly/3axZPVC). ^Lo

  Answered by Samsung 5 years ago

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• I cannot read the complete answer and therefore cannot open the link Samsun said would resolve this issue. Therefore the microwave is going back. I will buy one from a different manufacturer.

  Answered by Ibuystuff 5 years ago

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