“When we plug ours in it starts running and we can’t shut it off unless we unplug it. What’s going on ?”

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• It’s broke, take it back.

  Answered by Anonymous 6 years ago

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• Hello Dee! This link (https://bit.ly/2SDLkJP) has information on what to do when the microwave turns on by itself. ^Jecca

  Answered by Samsung 6 years ago

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• Not sure. Never had this problem. I would call their hot line. Sorry

  Answered by Bill 6 years ago

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