“When I try to microwave something the timer counts down but doesn’t power up ( doesn’t heat food). Why? And it’s brand new. Samsung model me19r7041fs/ac”

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• I am including a link to a guide to assist you with resolving this issue with the microwave (https://bit.ly/2Kanymz). We thank you for being a Samsung customer! ^Lena

  Answered by Samsung 5 years ago

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• Is it on demo mode?

  Answered by BrentS 5 years ago

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• Sounds like you hare hitting the timer clock and not the time for cooking. Just type in the time and hit start

  Answered by movielover 5 years ago

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