Questions & Answers

Q: QuestionJust bought this product. I have an TCL android phone. Was told the two were compatible. Just get flashing yellow lights..no charge.

Asked 2 years ago by Anonymous.

• A:Answer It may not be compatible with certain non samsung phones.

  Answered 2 years ago by RdorbisonVerified Purchase

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Q: QuestionWill this charge Raycon earbuds?

Asked 2 years ago by Beronon.

• A:Answer Only Galaxy devices

  Answered 11 months ago by Anonymous

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Q: QuestionI plugged up the Duo it keeps flashing yellow and not charging any phones I place on it

Asked 2 years ago by EricaL.

• A:Answer did you get the samsung 25 W plug in charger?

  Answered 2 years ago by DennisBVerified Purchase

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Q: Questionis compat w Samsung Galaxy A53 5G ???

Asked 3 years ago by LEM.

• A:Answer I don’t know. I have an SG23. It might be compatible with all SGs. I just tried it on my ols SG9 and it works fine. Great piece of equipment!

  Answered 3 years ago by EvelynVerified Purchase

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Q: QuestionWill this work on Galaxy S9 and how long does it take to charge phone

Asked 3 years ago by Anonymous.

• A:Answer Yes it will work with it its probably would time 3 or 4 hours depending on battery life

  Answered 2 years ago by CarlosVerified Purchase

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Q: QuestionDoes this charger come with everything necessary to quick charge my S22 Galaxy cell phone?

Asked 3 years ago by Paul.

• A:Answer no you will need a wall charger plug

  Answered 3 years ago by JesseGRVerified Purchase

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Q: QuestionI would like to give Samsung's wireless charger as a souvenir to the participants of the event. The event is scheduled for 2022.10.03~10.05 at the San Francisco San Jose Hotel. White or black doesn't matter. I'd like to order 800, is it possible?

Asked 3 years ago by eunzy.

This question was asked about the related product: Samsung - 15W Duo Fast Wireless Charger pad with Cable Only - White

Q: QuestionIs this Qi compatible?

Asked 4 years ago by Tony.

• A:Answer Yes it wirelessly charges phones watches and earbuds that has wireless charging capabilities.

  Answered 3 years ago by TroyVerified Purchase

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Q: QuestionCan I charge my Samsung Fold Z3 with this pad?

Asked 4 years ago by CAHernandez909.

• A:Answer Definitely

  Answered 3 years ago by TroyVerified Purchase

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Q: QuestionWill this work with a pixel 7? Or pixel ear buds pro?

Asked 1 year ago by Question.

• A:Answer Best way to get an answer is to ask Copilot (AI assistant) which is included with windows 11.

  Answered 1 year ago by FrankPVerified Purchase

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Q: QuestionDoes this pad work for the ZFOLD 4 and for the GEAR 3?

Asked 2 years ago by AraGB.

This question was asked about the related product: Samsung - 15W Duo Fast Wireless Charger pad with Cable Only - White

• A:Answer no bad produt

  Answered 2 years ago by bluehandVerified Purchase

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Q: QuestionCan I use this in Europe with an adaptor?

Asked 3 years ago by SUSANNAHSOFLA.

• A:Answer As long as your adapter has a usb type c slot to plug it into

  Answered 3 years ago by TroyVerified Purchase

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Q: QuestionWhat's the minimum Watts needed to fast charge the S22 Ultra wirelessly AND also charge a Galaxy Buds? Should I get the 25W Travel Adapter or the 45W one?

Asked 4 years ago by Hawk.

• A:Answer Hi Hawk. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the Samsung - 15W Duo Fast Wireless Charger pad with Cable Only. I would suggest the standard 15W charger since that is guaranteed to work will all devices. Here are some links for wall chargers and which devices are compatible. wall chargers and charging your galaxy phone https://www.samsung.com/us/support/answer/ANS00078994/ wall charger https://www.samsung.com/us/search/searchMain/?listType=g&searchTerm=wall%20charger&sort=relevance&size=30&category=Accessories Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144240077 Have a great day. ^Charles

  Answered 4 years ago by Samsung

  
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Q: QuestionHow do I set up this charger before I use it ?

Asked 7 months ago by Anonymous.

• A:Answer Hello!! Yes, of course You have to set it up 1st before you use it.

  Answered 7 months ago by Anonymous

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Q: QuestionWill this charge two phones at once or just a phone and accessory?

Asked 4 years ago by GalaxyUser.

• A:Answer Yes or a phone and a watch. Either way as long as you can line up two phone. I was able to fit a s20 and a s22plus at the same time.

  Answered 3 years ago by JesseVerified Purchase

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Q: QuestionI just purchased this item, though after plugging it in, it's only blinking yellow?

Asked 4 years ago by John.

• A:Answer It blinked yellow and then went out. Placed phone on the charger and it is working ok.

  Answered 4 years ago by marsVerified Purchase

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