“I see how to adjust the subwoofer with the remote. I can raise and lower it but it returns to zero. Do I have to lock it in some how?”

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• Just use the gear looking button to set the treble and bass and you can turn it off and on with the settings as you set them.If the woofer button is held down the level will reset to zero.

  Answered by Mgs1 7 years ago

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• Hi MaMaJean, we understand your concerns with the Soundbar. Please fill out the form below and one of our social media specialists would be happy to assist you. http://smsn.us/SamsungSupportUSA and we will respond accordingly. ^Britt

  Answered by Samsung 7 years ago

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