“I have a Bose sound bar & subwoofer that worked with my Sony Bravia TV replaced with a new Samsung 43”. It is connected through an optical cable and when the sound output is changed from TV speaker it shows Opticle but I can’t get any sound. Suggestions?”

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• You need to adjust your sound output format to DTS or PWM, or auto, or stereo, or straight-thru. NOT Dolby Atmos or whatever their soul sucking format dejour

  Answered by Anonymous 3 years ago

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• Hi! I’m sorry to see that you are having difficulties with the optical connection on your new Samsung Soundbar. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim

  Answered by Samsung 3 years ago

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