“Volume does not seem to go very high. Very limited difference between 13 and 70. Is something not set up correctly? We are using the supplied optical cable.”

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• Hi KHBR! I’m sorry to see that you are having difficulties with the audio levels of your new soundbar. So that we can better troubleshoot towards a solution, please reach out to Samsung Support at: 1-800-SAMSUNG, available 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/ ^Tim

  Answered by Samsung 4 years ago

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• It's set up correctly. This soundbar is just that way. The source of the sound is a factor too. Just set it to max volume and thoroughly enjoy. You may wish it could go a touch louder, but the super clarity (no distortion) is so nice!

  Answered by Yogi 4 years ago

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