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Your question is confusing at the least. The light is on and the plate is rotating BUT its not heating ? Was any button hit ? Did u try to open the door and then it did what you state ? Is it still under warranty ? You find most manuals online now...
Sorry, there was a problem. Please try again later.Hi there, Nori! It sounds like your microwave may just be in what's called "demo mode". But not to worry, this link (https://bit.ly/3CMnD6b) can walk you through what steps to take to get your microwave working properly again. ^Jecca
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