Questions & Answers

Name: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
Brand: Samsung
SKU: 6345899
Price: 264.99 USD
Rating: 4.4 (3503 reviews)

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

Model:: ME21R7051SS; |
SKU:: 6345899

User rating, 4.4 out of 5 stars with 3503 reviews.

Highly rated by customers for:

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QuestionMy new Samsung over the range microwave ME21M706BAG leaves fingerprints every time someone touches it. So hard to keep clean. Is it not fingerprint resistant?
Asked 5 years ago by LeeB5.
- Answer It is finger print resistant on the stainless steel but not on the door where the numbers are located. We have to wipe ours down periodically.
  Answered 5 years ago by rich
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QuestionWhere is this manufactured?
Asked 5 years ago by JustMe.
- Answer Ours said Malaysia
  Answered 5 years ago by Dayton
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QuestionI can't vent to the outside and some ovens don't have downdraft ventilation, therefore, can you turn on the microwave ventilation if you're not using the microwave but only using the range underneath it, and is that sufficient ventilation?
Asked 5 years ago by Anonymous.
This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
- Answer Hi there, I can help with that. Yes you can just turn on the ventilation feature on without using the microwave. This will be sufficient venting for your range. Thank you for choosing Samsung. ^Brad
  Answered 5 years ago by Samsung
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QuestionMicrowave has a code on screen C - F2 what does it mean
Asked 5 years ago by Anonymous.
- Answer C-F0, C-F1, C-F2 Communication error. You can also go to this website for Codes & their meaning. https://www.samsung.com/us/support/troubleshooting/TSG01110365/
  Answered 5 years ago by Tazz
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QuestionWhat model/size Duct Boot is for microwave ME21M706BAS?
Asked 5 years ago by Anonymous.
This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
- Answer 3.25" x 10"
  Answered 5 years ago by jmrr
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QuestionDoes this microwave come with a trim kit?
Asked 5 years ago by TrimKit.
- Answer Hi TrimKit, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless steel. The microwave comes with the following: a. Shelf b. Glass tray c. Roller Guide Ring d. Grease filter (installed) e. Charcoal filter f. Exhaust adaptor g. Hardware kit (Screws and Brackets( h. Manuals (user and installation) i. Templates (top and wall) I have included the user manual link below. Please click on the link and turn to page 8 for more information on what comes with the microwave. https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf I have shared below the installation guide should you need more information regarding dimensions for the microwave. https://downloadcenter.samsung.com/content/EM/202109/20210929171655126/ME21R7051SS_SG_AA_DE68-04577A-01_EN_210325.pdf In the event that you need to purchase accessories for the microwave, please feel free to click on the link below for our authorized distributor for parts and accessories. https://www.samsungparts.com/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Leo
  Answered 4 years ago by Samsung
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Question10 power levels? Does it truly toggle the power level to say 30% of full power, and apply that 30% of full power to the food throughout the entire cook time, or does it just cycle 100% power off and on throughout the entire cook time, 30% of that time?
Asked 5 years ago by KWBOY.
- Answer It uses only 30% of the total power.
  Answered 4 years ago by Ovens
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QuestionMy other appliances, Cuisinart Air Fryer, cuisinart toaster oven came with instruction and cookbook. The Samsung microwave came with a sheet of paper with vague instructions. Is there a cookbook? Or better instructions?
Asked 5 years ago by Merrilee.
- Answer Hi Merrilee, Thank you for reaching out and we hope you are in good health. I have included the link for the user manual of the microwave below. https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144252340 Leo
  Answered 4 years ago by Samsung
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QuestionCan I remove the range on the bottom to make it a regular counter top microwave? I already have a range hood above my stove and am getting this in a kitchen appliance package.
Asked 5 years ago by Anonymous.
- Answer No you can not. It is wall/cabinet mount only.
  Answered 5 years ago by ByronAP
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QuestionMicrowave is loud when running and when you open and close the door. Sounds like area is under construction and missing insulation around it. Its so loud you can hear it throughout the house. Works but annoying. Only a year old. Any way to fix?
Asked 5 years ago by Nikki.
- Answer Hello Nikki, Thank you for bringing this to our attention. We appreciate you letting us know that your Samsung microwave is loud when running and when you open and close the door. We apologize for the inconvenience this might have caused you. We're here to help. Microwaves make all kinds of sounds while running. Most of these are normal and should not be a cause of concern Attached is a link to the helpful guide that you can check which covers the most common sounds and why they happen. https://www.samsung.com/us/support/troubleshooting/TSG01001968/ For other concerns, do not hesitate to reach out via our Support Channels below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144350545 -Angelica
  Answered 4 years ago by Samsung
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QuestionIt should have came with one bracket that you have to mount in order to hook the bottom on to it .
Asked 5 years ago by Tony.
This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
- Answer Yes it comes with one bracket . If there isn't one in the box ,you have to let them know ,they have to give you one .
  Answered 5 years ago by Rosie
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QuestionMicrowave warranty says 1 yr + 10 yr magnatron , what if microwave is over 1 yr old and less than 10 yr old and the magnatron goes bad , how do i get it replaced ? Can i remove it and send it in?
Asked 5 years ago by Andy.
This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
- Answer They would still do technical service and replace the no working parts .
  Answered 4 years ago by Amazonthermostat
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QuestionI need a 30X15 over the range microwave to replace one that’s gone bad. Want a black stainless..
Asked 5 years ago by Lizzie.
- Answer I am including a link to our website Samsung.com for you to view the different microwaves that we offer, to ensure you get the best one for your home (https://bit.ly/37E3XVo). Thank you for being a Samsung customer! ^Lena
  Answered 5 years ago by Samsung
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QuestionThis microwave (ME21R7051SG) was just installed today by Geek Squad. They left us the installation booklet but not a user manual. Does this microwave come with a user manual?
Asked 5 years ago by GGJG.
This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
- Answer Hi GGJG, Thank you for reaching out and we hope you are in good health. We appreciate you purchasing a microwave from Samsung. I have included below the user manual link for more comprehensive information on the microwave. https://downloadcenter.samsung.com/content/UM/201906/20190627110623758/ME7000H_ME21R7051S_AA_AC_EN-CFR_WEB.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144271527 Leo
  Answered 4 years ago by Samsung
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QuestionIs there a mounting kit or bracket available for installation? Nothing was included and I can find nothing in the user manual.
Asked 5 years ago by Mary.
This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Black Stainless Steel
- Answer Yes this product does come with its own mounting bracket. Check to see if its already on the back side of the microwave. If not contact Best Buy to let them know.
  Answered 5 years ago by JoCarr
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QuestionHow do I reset the SE filter prompt?, I already cleaned it and my microwave still has the prompt and does absolutely nothing None of the buttons work
Asked 6 years ago by GomIs.
- Answer The SE error code is a Key Short Error. To try to clear an error code, unplug the microwave or turn it off at the circuit breaker for one minute. If you need further assistance, here is a link (http://bit.ly/2ssxImE) to assist you with finding a local certified Samsung service center. Thank you for being a Samsung customer! ^Lena
  Answered 5 years ago by Samsung
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QuestionIs the black stainless finish more matte or shiny?
Asked 6 years ago by Finish.
- Answer Matte but look shiny
  Answered 6 years ago by HD10
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QuestionI just bought this microwave less then three years ago, and just had Samsung repairman leave after telling me it would be cheaper to buy a new one! Also, my stove is lighting up crazy and Samsung said it would be $300.00 to fix. Has their quality improved
Asked 6 years ago by Anonymous.
- Answer To early to tell but so far it works great.
  Answered 6 years ago by HD10
  Answer this question
QuestionIs this microwave also an air fryer? How do I set it to air fry?
Asked 6 years ago by Delray.
This question was asked about the related product: Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel
- Answer No, it does not have an air fryer option.
  Answered 5 years ago by Kenneth
  Answer this question
QuestionHow can I make this microwave warmer, food not getting heated enough.
Asked 6 years ago by Anonymous.
- Answer You cannot change the wattage on this microwave, but can cook food for longer until it reaches the desired temperature. ^Lo
  Answered 6 years ago by Samsung
  Answer this question

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Questions & Answers

Samsung - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cook - Stainless Steel

Q: QuestionMy new Samsung over the range microwave ME21M706BAG leaves fingerprints every time someone touches it. So hard to keep clean. Is it not fingerprint resistant?

Q: QuestionWhere is this manufactured?

Q: QuestionI can't vent to the outside and some ovens don't have downdraft ventilation, therefore, can you turn on the microwave ventilation if you're not using the microwave but only using the range underneath it, and is that sufficient ventilation?

Q: QuestionMicrowave has a code on screen C - F2 what does it mean

Q: QuestionWhat model/size Duct Boot is for microwave ME21M706BAS?

Q: QuestionDoes this microwave come with a trim kit?

Q: Question10 power levels? Does it truly toggle the power level to say 30% of full power, and apply that 30% of full power to the food throughout the entire cook time, or does it just cycle 100% power off and on throughout the entire cook time, 30% of that time?

Q: QuestionMy other appliances, Cuisinart Air Fryer, cuisinart toaster oven came with instruction and cookbook. The Samsung microwave came with a sheet of paper with vague instructions. Is there a cookbook? Or better instructions?

Q: QuestionCan I remove the range on the bottom to make it a regular counter top microwave? I already have a range hood above my stove and am getting this in a kitchen appliance package.

Q: QuestionMicrowave is loud when running and when you open and close the door. Sounds like area is under construction and missing insulation around it. Its so loud you can hear it throughout the house. Works but annoying. Only a year old. Any way to fix?

Q: QuestionIt should have came with one bracket that you have to mount in order to hook the bottom on to it .

Q: QuestionMicrowave warranty says 1 yr + 10 yr magnatron , what if microwave is over 1 yr old and less than 10 yr old and the magnatron goes bad , how do i get it replaced ? Can i remove it and send it in?

Q: QuestionI need a 30X15 over the range microwave to replace one that’s gone bad. Want a black stainless..

Q: QuestionThis microwave (ME21R7051SG) was just installed today by Geek Squad. They left us the installation booklet but not a user manual. Does this microwave come with a user manual?

Q: QuestionIs there a mounting kit or bracket available for installation? Nothing was included and I can find nothing in the user manual.

Q: QuestionHow do I reset the SE filter prompt?, I already cleaned it and my microwave still has the prompt and does absolutely nothing None of the buttons work

Q: QuestionIs the black stainless finish more matte or shiny?

Q: QuestionI just bought this microwave less then three years ago, and just had Samsung repairman leave after telling me it would be cheaper to buy a new one! Also, my stove is lighting up crazy and Samsung said it would be $300.00 to fix. Has their quality improved

Q: QuestionIs this microwave also an air fryer? How do I set it to air fry?

Q: QuestionHow can I make this microwave warmer, food not getting heated enough.

QuestionMy new Samsung over the range microwave ME21M706BAG leaves fingerprints every time someone touches it. So hard to keep clean. Is it not fingerprint resistant?

QuestionWhere is this manufactured?

QuestionI can't vent to the outside and some ovens don't have downdraft ventilation, therefore, can you turn on the microwave ventilation if you're not using the microwave but only using the range underneath it, and is that sufficient ventilation?

QuestionMicrowave has a code on screen C - F2 what does it mean

QuestionWhat model/size Duct Boot is for microwave ME21M706BAS?

QuestionDoes this microwave come with a trim kit?

Question10 power levels? Does it truly toggle the power level to say 30% of full power, and apply that 30% of full power to the food throughout the entire cook time, or does it just cycle 100% power off and on throughout the entire cook time, 30% of that time?

QuestionMy other appliances, Cuisinart Air Fryer, cuisinart toaster oven came with instruction and cookbook. The Samsung microwave came with a sheet of paper with vague instructions. Is there a cookbook? Or better instructions?

QuestionCan I remove the range on the bottom to make it a regular counter top microwave? I already have a range hood above my stove and am getting this in a kitchen appliance package.

QuestionMicrowave is loud when running and when you open and close the door. Sounds like area is under construction and missing insulation around it. Its so loud you can hear it throughout the house. Works but annoying. Only a year old. Any way to fix?

QuestionIt should have came with one bracket that you have to mount in order to hook the bottom on to it .

QuestionMicrowave warranty says 1 yr + 10 yr magnatron , what if microwave is over 1 yr old and less than 10 yr old and the magnatron goes bad , how do i get it replaced ? Can i remove it and send it in?

QuestionI need a 30X15 over the range microwave to replace one that’s gone bad. Want a black stainless..

QuestionThis microwave (ME21R7051SG) was just installed today by Geek Squad. They left us the installation booklet but not a user manual. Does this microwave come with a user manual?

QuestionIs there a mounting kit or bracket available for installation? Nothing was included and I can find nothing in the user manual.

QuestionHow do I reset the SE filter prompt?, I already cleaned it and my microwave still has the prompt and does absolutely nothing None of the buttons work

QuestionIs the black stainless finish more matte or shiny?

QuestionI just bought this microwave less then three years ago, and just had Samsung repairman leave after telling me it would be cheaper to buy a new one! Also, my stove is lighting up crazy and Samsung said it would be $300.00 to fix. Has their quality improved

QuestionIs this microwave also an air fryer? How do I set it to air fry?

QuestionHow can I make this microwave warmer, food not getting heated enough.