“I just had this delivered. The ice maker is not working. I tested the mechanism and the mechanism is working but not water is going into the tray. I checked and it is hooked up to the water line and there is water. What else could be wrong?”

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• Hi there, I see you are having issues getting your new Samsung refrigerator to start making ice once installed. here is some keys things to check. See link below: https://www.samsung.com/us/support/troubleshooting/TSG01001014/ Thank you for choosing Samsung. ^Brad

  Answered by Samsung 5 years ago

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