This dishwasher does not slide right when it has a full dish load. It doesn't go in and out correctly. Is there a trick to making this slide easier?. It's really frustrating. null

Question

MichaelP · Accepted Answer

No - you just have to be extra diligent.  Its bad design

Samsung · Answer

Hi Mark C,

It's frustrating dealing with a dishwasher that doesn't slide in and out smoothly, especially when it's fully loaded. Let us help you out.

I have shared the link to this model's user manual below. Please visit the link and turn to page 14 for the lower and upper rack tines usage. Turn to pages 18 to 23 for a quick guide in loading the racks properly.

https://downloadcenter.samsung.com/content/UM/202308/20230809164225409/North_America_DW7000B_WEB_DW0005_English.pdf

In addition, I have shared a few things you could check and or try to make it easier:

1. Check the Tracks: Make sure the tracks the dishwasher slides on are clean and free of any debris. Sometimes crumbs or bits of food can get stuck, causing friction.

2. Inspect the Wheels or Rollers: This dishwasher has wheels or rollers on the tracks that can wear out over time. Check to see if any of them are damaged or need lubrication.

3. Adjust the Leveling Feet: If the dishwasher is not level, it can affect how smoothly it slides. Use a wrench to adjust the leveling feet until the dishwasher is level from side to side and front to back. Please visit the Samsung link I have shared below for a guide in leveling your dishwasher.

Level your Samsung dishwasher
https://www.samsung.com/us/support/answer/ANS00080768/

Should you need more assistance, please feel free to get back to us via the following options:

1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

When you message us, please provide us with this reference number 1147366200 to help our team pull up your information.

Leo

“This dishwasher does not slide right when it has a full dish load. It doesn't go in and out correctly. Is there a trick to making this slide easier?. It's really frustrating.”

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