Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Questions & Answers

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION 2025 In-Door Ice Maker Get cubed or crushed ice Cubed Ice Crushed Ice Water Cubed Ice Crushed Ice Lock(3 sec)
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 11. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 2/6/25 - 12/31/25 Up to $199 value *Limited manufacturer's warranty. Terms apply. Offer valid 2/6/25 - 12/31/25.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Model:
RS27T5200SG
SKU:
6397574
Highly rated by customers for:
Page Showing 301-320 of 385 questions
Ask a Question

  • QuestionWhat is the warranty on this refrigerator ?

    Asked by Charlie.

    • Answer Hi there, I can help with that. Our Samsung Refrigerator is provided with One (1) year parts and labor, Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing), and Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionAre there wheels on the bottom of this refrigerator?

    Asked by Jamie.

    • Answer Hi Jamie, Thank you for reaching out and we hope that you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. This refrigerator has a sturdy base with no wheels attached. I have included below the user manual link. Please click on the link and turn to pages 14 - 18 for the actual appearance of the refrigerator. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144279788 Leo

      Answered by Samsung

  • QuestionWhat is the recommended 110 circuit needed for this unit. 15amp or 20amp

    Asked by Dogg.

    • Answer 20 amp

      Answered by dented

  • QuestionWhat are the dimensions of the water dispensing area? Thank you

    Asked by Linda.

    • Answer From the tip of the water tube to the bottom of the dispensing area it is about 9 1/2 inches.

      Answered by WeLoveIt2

  • QuestionShould refrigerator doors have covers on top? It was delivered today and left open without covers, looks like it should not be like that. See the pictures.

    Asked by MissFox.

    • Answer Mine is the same way, so I am assuming so.

      Answered by Geistnet

  • QuestionDo you really have to shut off the water to the frig when you change the water filter? I can't imagine pulling the frig out and shutting water off just to change filter.

    Asked by NeedAFrig.

    • Answer Hi there, I can answer that for you. Samsung does recommend shutting the water supply off and relieving the pressure from your Water Filter Housing. This will allow you to remove and replace the filter with ease and no damage can occur. Also you can tackle the maintenance of the back of the fridge to ensure no dust build up. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionDo I plug it directly to the wall outlet?

    Asked by Anonymous.

    • Answer Yes.

      Answered by David

  • QuestionDo magnets stick to the white version of this fridge?

    Asked by Joe.

    This question was asked about the related product: Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - White

    • Answer Yes

      Answered by Lakia

  • QuestionWill a pizza box, such as little caesars or Pizza Hut, fit on the fridge side?

    Asked by GalRuth.

    • Answer Yes perfectly fit in.

      Answered by Alfa

  • QuestionIs there a bottom freezer door shelf to model # RS27T5200?

    Asked by Soencer.

    • Answer Hello Soencer, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about a bottom freezer shelf in this Samsung refrigerator. We understand that this information may be essential for you. We're here to help. As per checking, no, it does not have a shelf on the bottom freezer. Thank you, and stay safe! Your Reference Ticket Number: 1144271811 -Angelica

      Answered by Samsung

  • QuestionDoes this model have crushed ice ?

    Asked by Anonymous.

    • Answer Hi there, I can answer that. Our Samsung Refrigerators provide two options for ice dispensing: Crushed, Cubed. Thank for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionDoes anyone know where this refrigerator is made? Please, no guesses.

    Asked by Kona.

    • Answer The Samsung sticker inside the door shows made in Mexico.

      Answered by WeLoveIt2

  • QuestionWhat are the measurements with and without the hinges

    Asked by Kandy.

    • Answer Hi Kandy. Thank you for reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator measurement for with or without hinges. Regarding your concern here are the details of the dimension. Product Dimensions with Hinges, Handles, and Door 35 7/8" x 70 1/16" x 33 1/2" Product Dimensions without Hinges and Door 35 7/8" x 68 5/8" x 18 15/16" Product Dimensions with Door with Handles 35 7/8" x 70 1/16" x 33 1/2" Product Dimensions with Door without Handles 35 7/8" x 70 1/16" x 33 1/2" Product Dimensions without Hinges or Handles 35 7/8" x 68 5/8" x 33 1/2" Here is a link for further details of the specs, features, and dimensions. https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/27-4-cu-ft-side-by-side-refrigerator-with-large-capacity-in-black-stainless-steel-rs27t5200sg-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144215332 ^Camille

      Answered by Samsung

  • Questionmy height measurement is 70". Is height requirement is same as front or back or is there any adjustment for height.

    Asked by Gary.

    • Answer Hi Gary, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Black stainless steel. Below are the height dimensions of the refrigerator. a. Height without door: 68 21/32 inches b. Height with door: 70 3/32" There is a very small change to the height when the leveling legs are moved during installation. However, the measurements above are taken when the leveling legs are at its lowest. I have shared the user manual link below for your use. Please access the link and turn to page 16 for a comprehensive dimension of the refrigerator. https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144382515 Leo

      Answered by Samsung

  • QuestionTrying to figure out what cubic foot I need to fit in the opening. The opening is 36 in across and 28 in deep. what cubic foot would I need?

    Asked by di.

    • Answer Just keep in mind that even though it fits in a 36 inch opening, if against a wall on one side, you won’t be able to fully access the shelves because the door is so think it will block a bit of the opening.

      Answered by SavageDave

  • QuestionIs it counter dept

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. There are 3 sizes for refrigerators with Samsung. a. Standard Depth: 27 - 31 inches (not including the doors or handles) b. Counter Depth: 24 - 25 inches (not including the doors or handles). c. Narrow Depth I have shared a link for you to know more details of each. https://www.samsung.com/us/support/answer/ANS00080613/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144380526 Leo

      Answered by Samsung

  • QuestionIs this counter dept

    Asked by Lc.

    • Answer Hi Lc, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. There are 3 sizes for refrigerators with Samsung. a. Standard Depth: 27 - 31 inches (not including the doors or handles) b. Counter Depth: 24 - 25 inches (not including the doors or handles). c. Narrow Depth I have shared a link for you to know more details of each. https://www.samsung.com/us/support/answer/ANS00080613/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144380582 Leo

      Answered by Samsung

  • QuestionWhat is the depth and width

    Asked by Jean.

    • Answer Hi Jean, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. The depth of the refrigerator is 33 1/2 inches and width is 35 29/32 inches. I have shared the user manual link below. Please click on the link and turn to page 16 for the complete dimension. https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144380851 Leo

      Answered by Samsung

  • QuestionWe had our fridge installed not quite 48 hours. I was wondering how often the ice bin fills. We emptied it twice. Last time was few hours ago. I'm a little confused on the reset thing and the lock. Just wanting to be sure all is good.

    Asked by Icey.

    • Answer Hello Icey, Thank you for reaching out. We appreciate you letting us know your inquiry on how often the ice bin fills. We understand how important this information is for you, especially since you just installed your fridge. We're here to help. After you have installed your refrigerator and plugged it in, follow these instructions to ensure proper ice making and to keep the ice bucket full of ice: 1. Let the refrigerator operate for at least 24 hours to ensure optimal performance. 2. Dispense the first 4 to 6 ice cubes into a glass. 3. Wait another 8 hours and dispense another 4 to 6 ice cubes. 4. Then, wait another 16 hours and dispense the first glass full of ice. You may also check page 35 of the user manual to learn more about your Samsung refrigerator's ice making. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Do not hesitate to reach out to us via our Support Channels below should you wish to speak with a live representative. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Thank you, and stay safe! Your Reference Ticket Number: 1144551258 -Angelica

      Answered by Samsung

  • QuestionMy refrigerator was installed about 24 hours now and the water from the dispenser is not as cold as I expected. Will the dispensed water be colder in the next day or so?

    Asked by Emmanuel.

    • Answer Hi Emmanuel, Thank you for reaching out and we hope you are in good health. We are saddened to know that water from the dispenser is warm. This is not the experience we want for our customers. I have included a link below to resolve your concern with the water dispenser. https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad I also have included the user manual link below for reference in the future. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144280107 Leo

      Answered by Samsung

Page 16, Showing 301-320 of 385 questions
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2025 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.