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  • Questionis this magnetic? Able to hold magnets

    Asked by nick.

    • Answer Yes, it is magnetic stainless and sides. We love ours.

      Answered by Kenneth

  • QuestionI see that you can buy an extra drawer but not how to go about it. I would like to see a list of accessories, plus I would like to purchase another drawer. Please send instructions or link.

    Asked by Termer.

    • Answer J&J International is Samsung's official parts distributor for customers purchasing Samsung parts or accessories. To place an order you can go online at www.samsungparts.com, or by phone at 800-627-4368. J&J's hours of operation are 9:00 am - 8:30 pm EST, Monday – Friday. Thank you for being a part of the Samsung family. ^Lena

      Answered by Samsung

  • QuestionMy new fridge is being delivered next week!!! What is suggested for cleaning the outside?

    Asked by Dee.

    • Answer Just use a little dawn and water. it wipes up easily.

      Answered by Geistnet

  • QuestionWhy is my Samsung Refrigerator showing lock

    Asked by Anonymous.

    • Answer Hi there! It sounds like your refrigerator's control/child lock is engaged. This link (https://bit.ly/2UvjX4h) can walk you through what to check. ^Jecca

      Answered by Samsung

  • QuestionWhat is the warranty on this refrigerator ?

    Asked by Charlie.

    • Answer Hi there, I can help with that. Our Samsung Refrigerator is provided with One (1) year parts and labor, Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing), and Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionAre there wheels on the bottom of this refrigerator?

    Asked by Jamie.

    • Answer Hi Jamie, Thank you for reaching out and we hope that you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. This refrigerator has a sturdy base with no wheels attached. I have included below the user manual link. Please click on the link and turn to pages 14 - 18 for the actual appearance of the refrigerator. https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144279788 Leo

      Answered by Samsung

  • QuestionWhat is the recommended 110 circuit needed for this unit. 15amp or 20amp

    Asked by Dogg.

    • Answer 20 amp

      Answered by dented

  • QuestionWhat are the dimensions of the water dispensing area? Thank you

    Asked by Linda.

    • Answer From the tip of the water tube to the bottom of the dispensing area it is about 9 1/2 inches.

      Answered by WeLoveIt2

  • QuestionShould refrigerator doors have covers on top? It was delivered today and left open without covers, looks like it should not be like that. See the pictures.

    Asked by MissFox.

    • Answer Mine is the same way, so I am assuming so.

      Answered by Geistnet

  • QuestionDo you really have to shut off the water to the frig when you change the water filter? I can't imagine pulling the frig out and shutting water off just to change filter.

    Asked by NeedAFrig.

    • Answer Hi there, I can answer that for you. Samsung does recommend shutting the water supply off and relieving the pressure from your Water Filter Housing. This will allow you to remove and replace the filter with ease and no damage can occur. Also you can tackle the maintenance of the back of the fridge to ensure no dust build up. Thank you for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionDo I plug it directly to the wall outlet?

    Asked by Anonymous.

    • Answer Yes.

      Answered by David

  • QuestionDo magnets stick to the white version of this fridge?

    Asked by Joe.

    • Answer Yes

      Answered by Lakia

  • QuestionWill a pizza box, such as little caesars or Pizza Hut, fit on the fridge side?

    Asked by GalRuth.

    • Answer Yes perfectly fit in.

      Answered by Alfa

  • QuestionIs there a bottom freezer door shelf to model # RS27T5200?

    Asked by Soencer.

    • Answer Hello Soencer, Thank you for bringing this to our attention. We appreciate you letting us know your inquiry about a bottom freezer shelf in this Samsung refrigerator. We understand that this information may be essential for you. We're here to help. As per checking, no, it does not have a shelf on the bottom freezer. Thank you, and stay safe! Your Reference Ticket Number: 1144271811 -Angelica

      Answered by Samsung

  • QuestionDoes this model have crushed ice ?

    Asked by Anonymous.

    • Answer Hi there, I can answer that. Our Samsung Refrigerators provide two options for ice dispensing: Crushed, Cubed. Thank for choosing Samsung. ^Brad

      Answered by Samsung

  • QuestionDoes anyone know where this refrigerator is made? Please, no guesses.

    Asked by Kona.

    • Answer The Samsung sticker inside the door shows made in Mexico.

      Answered by WeLoveIt2

  • QuestionWhat are the measurements with and without the hinges

    Asked by Kandy.

    • Answer Hi Kandy. Thank you for reaching out regarding your Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator measurement for with or without hinges. Regarding your concern here are the details of the dimension. Product Dimensions with Hinges, Handles, and Door 35 7/8" x 70 1/16" x 33 1/2" Product Dimensions without Hinges and Door 35 7/8" x 68 5/8" x 18 15/16" Product Dimensions with Door with Handles 35 7/8" x 70 1/16" x 33 1/2" Product Dimensions with Door without Handles 35 7/8" x 70 1/16" x 33 1/2" Product Dimensions without Hinges or Handles 35 7/8" x 68 5/8" x 33 1/2" Here is a link for further details of the specs, features, and dimensions. https://www.samsung.com/us/home-appliances/refrigerators/side-by-side/27-4-cu-ft-side-by-side-refrigerator-with-large-capacity-in-black-stainless-steel-rs27t5200sg-aa/#specs Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144215332 ^Camille

      Answered by Samsung

  • Questionmy height measurement is 70". Is height requirement is same as front or back or is there any adjustment for height.

    Asked by Gary.

    • Answer Hi Gary, Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Black stainless steel. Below are the height dimensions of the refrigerator. a. Height without door: 68 21/32 inches b. Height with door: 70 3/32" There is a very small change to the height when the leveling legs are moved during installation. However, the measurements above are taken when the leveling legs are at its lowest. I have shared the user manual link below for your use. Please access the link and turn to page 16 for a comprehensive dimension of the refrigerator. https://downloadcenter.samsung.com/content/UM/202002/20200209000842125/SBS_RS5300T_DA68-03958J-01_EN_MES_CFR.pdf Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144382515 Leo

      Answered by Samsung

  • QuestionTrying to figure out what cubic foot I need to fit in the opening. The opening is 36 in across and 28 in deep. what cubic foot would I need?

    Asked by di.

    • Answer Just keep in mind that even though it fits in a 36 inch opening, if against a wall on one side, you won’t be able to fully access the shelves because the door is so think it will block a bit of the opening.

      Answered by SavageDave

  • QuestionIs it counter dept

    Asked by Anonymous.

    • Answer Greetings! Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically with Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless steel. There are 3 sizes for refrigerators with Samsung. a. Standard Depth: 27 - 31 inches (not including the doors or handles) b. Counter Depth: 24 - 25 inches (not including the doors or handles). c. Narrow Depth I have shared a link for you to know more details of each. https://www.samsung.com/us/support/answer/ANS00080613/ Please feel free to communicate with us through the channels below if you have additional questions. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number: 1144380526 Leo

      Answered by Samsung