dispense panel buttons not working. To switch from water, cube ice, or crushed I have to use the panel inside of the fridge and that is a headache.
The panel is not lock. Can anyone please advise

thanks null

Question

dispense panel buttons not working. To switch from water, cube ice, or crushed I have to use the panel inside of the fridge and that is a headache. 
The panel is not lock. Can anyone please advise

thanks null

Fullhouse · Accepted Answer

First off, you do not hold the area down which you are trying to get either water or ice. You barely touch it and it should change. If there is no light on the outside on your dispenser then you should contact Samsung. If your dispenser has a blue light underneath an option then you should be able to use the dispenser.

Answered by Fullhouse 5 years ago

Samsung · Answer

We understand your frustration and would love to help see what we can do to get this resolved.  Please reach out to us via any of the following outlets and reference ticket number 
1141518660. 
1. Facebook Messenger:  http://m.me/samsungsupport 
2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398). We look forward to hearing from you.  ^Lo

“dispense panel buttons not working. To switch from water, cube ice, or crushed I have to use the panel inside of the fridge and that is a headache. The panel is not lock. Can anyone please advise thanks”

1-2 of 2 Answers