How do you remove the bottom glass? null

By “the bottom shelf” I meant the bottom glass. I saw it in a YouTube. Very difficult, at least the first step. It’s set up to appear that there are clips to pop up with a screwdriver. That would break it. It’s not even mentioned in the manual. It’s like for a simple cleaning it requires having a technician out. That needs to be changed to be simple.

Hi Rick. Thank you for reaching out regarding Samsung - 27.8 cu. ft. 4-Door French Door Refrigerator with Food Showcase Fingerprint Resistant on how to remove the bottom glass. Regarding your concern, to be able to remove the bottom glass, please follow these steps: • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out • To reinsert, hold the shelf at an angle, so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch. I suggest you check this link to your user manual for assistance. Please go to page 67. https://downloadcenter.samsung.com/content/UM/202106/20210623134152966/FDR_AW3-14_FL_DA68-03833B-02_EN_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144450862 ^Camille

“How do you remove the bottom glass?”

Asked by Rick 3 years ago

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Samsung - 27.8 cu. ft. 4-Door French Door Smart Refrigerator with Food Showcase - Black Stainless Steel-Front_Standard

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By “the bottom shelf” I meant the bottom glass. I saw it in a YouTube. Very difficult, at least the first step. It’s set up to appear that there are clips to pop up with a screwdriver. That would break it. It’s not even mentioned in the manual. It’s like for a simple cleaning it requires having a technician out. That needs to be changed to be simple.
Answered by Anonymous 3 years ago
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Hi Rick. Thank you for reaching out regarding Samsung - 27.8 cu. ft. 4-Door French Door Refrigerator with Food Showcase Fingerprint Resistant on how to remove the bottom glass. Regarding your concern, to be able to remove the bottom glass, please follow these steps: • To remove a shelf, fully open the corresponding door. Hold the front of the shelf, and then gently lift up and slide out • To reinsert, hold the shelf at an angle, so the front is higher than the back, and then insert the top hook into the top shelf notch. Then, lower the shelf and insert the bottom shelf hook into the bottom shelf notch. I suggest you check this link to your user manual for assistance. Please go to page 67. https://downloadcenter.samsung.com/content/UM/202106/20210623134152966/FDR_AW3-14_FL_DA68-03833B-02_EN_MES.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Thank you for being a valued customer of Samsung. Have a great day. Reference Ticket Number: 1144450862 ^Camille
Answered by Samsung 3 years ago
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