A:AnswerHi Mich.
Glad you ask about the refrigerator and if you can get a door stopper. I am sorry to learn that the doors are banging on your countertops. I suggest you get in touch with our Samsung Parts team to assist you with the compatibility and availability of the door stopper. You can contact them at 800.627.4368 Mon - Fri 9:00 AM ~ 6:30 PM EST.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144869381)to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
A:AnswerHi Chris,
Thank you for reaching out and we hope you are in good health. We appreciate your interest in Samsung home appliances, specifically the Samsung - 27.8 Cu. Ft. French Door Fingerprint Resistant Refrigerator with Food Showcase - Stainless steel.
Yes, the refrigerator side (top side) has 2 doors. I have included the user manual link below. Please click on the link and turn to page 15 - 16 for more details with the refrigerator.
https://downloadcenter.samsung.com/content/UM/202106/20210623102008256/FDR_AW2-14-FL_DA68-03872A-04_EN_MES_CFR.pdf
Please feel free to communicate with us through the channels below if you have additional questions.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number: 1144301051
Leo
A:AnswerGreat question, Ky! The ice maker in this model produces full size, half moon shaped ice cubes. However, the dispenser does have the option to dispense the ice whole or crushed. ^Jecca
A:AnswerI'm happy to help with this! If the refrigerator was just installed, it may take up to 48 hours for it to fully cool to the set temperature. This link (https://bit.ly/3tVbcAU) has some helpful tips on how to speed up this process. It also has information on what to do if the refrigerator is not cooling properly. ^Jecca