“We just got our fridge delivered (model rf28t5021sr) and none of the door bins will latch into this bottom holder. One side connects and the other doesn’t.”
1-2 of 2 Answers
Try switching them. These are designed specifically for each side.
Sorry, there was a problem. Please try again later.Hi there. Thank you for bringing this to our attention. I appreciate your taking the time to raise this inquiry regarding the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator with AutoFill Water Pitcher. The bins should normally securely slide into place; please check the user manual link for more detailed instructions on installing the bins on pages 50-53. https://downloadcenter.samsung.com/content/UM/202007/20200721031931478/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR_USA.pdf If any bins are not latching on to the door, you can also reach out to the BestBuy Customer Service department at (888) 237-8289. available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144618699 Have a great day. ^Charles
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