“The ice maker is not making any ice. Icemaker is on and filter is clean”
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Hi Yka69. Thank you for bringing this to our attention. I see you have some concerns with the 28 cu. ft. Large Capacity 3-Door French Door Refrigerator ice maker not working properly. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer. Here are some links for more details to help you maximize the appliance's potential. Ice maker not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/ Samsung ice maker is not making any ice https://www.samsung.com/us/support/troubleshooting/TSG01001014/ You may also refer to the user manual about the "Ice maker does not make ice" on page 59 https://downloadcenter.samsung.com/content/UM/202007/20200728002937594/DA68-04012L-00_FDR_RF6000T_ND__EN-MES-CFR__USA.pdf I highly recommend visiting this link for the reference guide: Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/ How to maintain the ice maker https://www.youtube.com/watch?v=EsbHtpc1ak4 If repair is needed, please take note of your warranty coverage: https://www.samsung.com/us/support/service/warranty/RF28T5001SR/AA One (1) year parts and labor Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing) Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/Samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us Reference Number: 1144638625 Have a great day. ^Charles
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