“Just had my fridge installed. I noticed frost right away in the freezer coming from the ice tray. I cleaned the frost to find out the source. Sure enough its the ice tray. Any idea how I can fix this? It seems to leak when the ice tray fills up with water”
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Hi Evelyn! We're so sorry to hear you're experiencing this with your brand new refrigerator. We would be more than happy to discuss resolution options with you. You'll need to reference ticket number 1143637395, and contact us directly. You can reach us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
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