“New purchase and installed yesterday. Ice maker has only produced half a bucket of ice in 24 hours. Have done the test and heard the sound and yet ice production is minimal…WHY”
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Give it sometime, by the end of the day the ice tray will be full, enjoy
Sorry, there was a problem. Please try again later.Greetings, We are excited to respond to your inquiry. Let us get you the information you need. A small amount of ice in a new fridge is often due to initial setup factors or water flow issues. Since you’ve only had it for 24 hours, normal production may not have started yet; it can take up to 24-48 hours for the unit to reach the correct temperature and begin full ice production. If this continues, you could refer to this link. Click the hyperlinks for tips. The ice maker is making some ice, but not enough: https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide reference number 1151467574 so our team can look up your information when you message us. Have a great day. -John
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