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Questions & Answers

$809.99
Page Showing 101-109 of 109 questions
  • QuestionHow many prongs on the power cord does this stove have?

    Asked by Anonymous.

    • Answer Thanks for asking! The power cord for Samsung ranges is actually sold separately to allow each user to purchase the cord that compatible with the outlet available in their home. ^Jecca

      Answered by Samsung

  • QuestionWhat does WiFi mean for a stove?

    Asked by Anonymous.

    • Answer I'm so glad you asked! The Wi-Fi connection on this range is needed in order to use the Smart Control feature. There are many benefits to the Smart Control feature such as monitoring the oven while it's cooking, and controlling the oven from your smart device. For more details about this feature, check out page 34 of the user manual (https://bit.ly/3fQS031). ^Jecca

      Answered by Samsung

  • QuestionHow do I adjust the clock for Daylight saving change?

    Asked by Anonymous.

    • Answer You have tonjust change it manually it doesnt change because of day light savings time. Only vehicles can do that if itbis a up to date vehicle.

      Answered by ELGATOPOWER

  • QuestionDoes this oven come with 3 or 4 prongs? When I ordered it last night it didn't give me an option for 3 or 4 prongs and I'm concerned since I need it be 3 prongs.

    Asked by Heather.

    • Answer If you're talking about prongs on the wall plug, then it comes with 3.

      Answered by Tominic

  • QuestionHow do I prevent the handlebar from getting extremely hot? There are four vents right behind the bar and instructions say not to block the vents… please advise ASAP as I have small children.

    Asked by Gabby.

    • Answer Hi Gabby! I can definitely understand your concern with this, especially with small children around. While it is normal for the outside of the range to become warm when in use, it should never get too hot to touch. Since it sounds like that is what you're experiencing, we would like to speak with you directly to help resolve this. Please reference ticket number 1143422636, and contact us through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca

      Answered by Samsung

  • QuestionPower requirements,, 110 or 240 volt and how many amps, chord & plug requirements

    Asked by Insignia.

    • Answer Hey Jim! I'm happy to help with this. I'm providing this link (https://bit.ly/3eCGy92) to the installation manual for this model. Page 4 has in depth details about the electrical requirements needed for proper installation and function. ^Jecca

      Answered by Samsung

  • Questionthere is no clock or time button on this range how do we set the correct time? Appreciate your help

    Asked by JB3.

    • Answer Hello JB3, Thank you for reaching out. We appreciate you taking the time in raising your concern about how to set the correct time on your Electric Range. We would like to help you with how to set the clock on your range. To help you with this, I am providing this link https://www.samsung.com/us/support/answer/ANS00089342/ to guide you on the issue. You can also visit the user's manual on this link https://downloadcenter.samsung.com/content/UM/202104/20210408122626971/NE63A6111_AA-01_EN-MES-CFR.pdf and go to page 28. Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Your reference number is 1144197088. -Noraina

      Answered by Samsung

  • QuestionIs this oven a self cleaning oven?

    Asked by Doc64.

    • Answer Hi there Doc 64! This model has a steam clean feature. For details about this feature, check out pages 39 and 40 of the user manual (https://bit.ly/3v1LScF). ^Jecca

      Answered by Samsung

  • QuestionWhat is the height of the stove top?

    Asked by Christopher.

    • Answer Hi there, Christopher! I'd like to help with this. I can provide the full dimensions of the whole unit, which are: 29 15/16" W x 46 5/16"-47 1/16" (Adjustable) H x 28 11/16" D. ^Jecca

      Answered by Samsung