“I know the burners turn off if you remove the pan, but do they turn back on if you put the pan back without using the touch controls again? The scenario is lifting the pan to shake or stir and if when returning it, you have to reset the controls.”
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30 seconds? Ours creates an alarm after 3 seconds. Can't use with a wok, cant flambe...Will never buy samsung again.
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Sorry, there was a problem. Please try again later.Hi Mark H, Yes, this Samsung range model has a pan detector equipped. Given in your example, when lifting the pan to shake or stir the food and then returning the pan to the cooktop, you have 30 seconds to do so until an error comes on "Cookware incompatible or not placed." If the pan is not returned within 30 seconds or the pan is not detected by the cooktop the cooking zone will turn off and you will have to reset the controls. I have shared this model's user manual link below. Please turn to pages 22 - 28 for operating the cooktop and its guidelines. https://downloadcenter.samsung.com/content/UM/202405/20240503163023654/01._IB_FULL_NE9100D_NSI6DB9300_EN.pdf Should you need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide us with this reference number 1147292522 to help our team pull up your information. Leo
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