My question is for the dual right front burner. When I turn it on, the smaller inner burner only lights. When I turn it off and turn it on again. the larger outer burner and inner burner both light. Is that correct that I have to light twice? null

Question

medejesus · Accepted Answer

Mine turn on both burner in since the first one.

Samsung · Answer

Hi Misty,

We are glad to hear that you are using a Samsung range. Each burner has a corresponding knob that lets you set the flame level from LO to HI. To know more about setting the gas burners, please refer to the link below and see page 17.

https://downloadcenter.samsung.com/content/UM/202207/20220713103532468/NX60A6711SS_AA_DG68-01338A-03_EN_MES_CFR_220712.pdf

To know more about the product, you may contact us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

You may provide this reference number (1144911504) to help our team pull up your information.

Thank you for choosing Samsung. Have a great day.

-Trisha-

“My question is for the dual right front burner. When I turn it on, the smaller inner burner only lights. When I turn it off and turn it on again. the larger outer burner and inner burner both light. Is that correct that I have to light twice?”

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