Questions & Answers

Name: Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Black Stainless Steel
Brand: Samsung
SKU: 6447872
Price: 1214.99 USD
Availability: InStock
Rating: 4.6 (756 reviews)

Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Black Stainless Steel

Model:: NE63A6711SG; |
SKU:: 6447872

User rating, 4.6 out of 5 stars with 756 reviews.

Highly rated by customers for:

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QuestionWhat do I need to connect the “steam clean” up? What type of connector does it require?
Asked 4 years ago by Matth.
- Answer I have great news for you, Matth! The steam clean feature on this model does not require any additional installation steps or connections. I can also provide this link (https://bit.ly/3k54rtD) that has detailed information on how and when to use the steam clean. ^Jecca
  Answered 4 years ago by Samsung
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QuestionI ordered this for my new home that is under construction. We installed counters/cabinets that are taller than average. I need to know the height of this range to the cooking surface in order to build a platform to reach countertop height.
Asked 4 years ago by Height.
- Answer from the floor to the cooking area it is 36 1/2 inches,
  Answered 4 years ago by Newtoy
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QuestionDoes this oven come with the air fryer rack?
Asked 4 years ago by Anonymous.
- Answer It sure does! In addition to the two wire racks and the griddle that come with this model, it also comes with an air fry tray. ^Jecca
  Answered 4 years ago by Samsung
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QuestionThe specifications say this stove has three oven racks, but on the review pictures it shows that it has only two. Why is that? Does it come with two or three?
Asked 4 years ago by Eyd1999.
- Answer Hi Eyd1999! We're sorry for any confusion about this. This model comes with 2 standard wire racks as well as an air fry tray and a griddle. ^Jecca
  Answered 4 years ago by Samsung
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QuestionI’ve being using this appliance about three weeks ago. I’ve used the convection oven a couple times, but the last time I did (425F) a smoke start coming out from the back of the stovetop with a smell (below the buttons)… I was wondering is this normal?
Asked 4 years ago by Nikole.
- Answer That is where the vent is
  Answered 4 years ago by Edjr29
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QuestionIs Samsung's Convection+ the same as True Convection? Or is it just a fan in the back of the oven?
Asked 4 years ago by DLJ.
- Answer It does have a fan in the back
  Answered 4 years ago by Edjr29
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QuestionCan this be wired directly
Asked 4 years ago by Anonymous.
- Answer It could....(if you know what yr doing)
  Answered 4 years ago by Edjr29
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QuestionDoes this unit have a rapid boil?
Asked 4 years ago by Anonymous.
- Answer Yes
  Answered 4 years ago by Bellarose
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QuestionDoes this come with the griddle and air fry basket or do we have to purchase those separately?
Asked 4 years ago by Tamara.
- Answer Hello, this range (NE63A6711SG/AA) comes with two wire racks, a griddle and an air fry tray. Thank you for choosing Samsung. ^Lena
  Answered 4 years ago by Samsung
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QuestionAre you able to use a regular hot water canner with this stove? Wondering if can use on the griddle side?
Asked 4 years ago by Kat.
This question was asked about the related product: Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle
- Answer Yes.
  Answered 4 years ago by TH1963
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QuestionCan I buy an extra rack so that I have three instead of two, where can I purchase this from? I haven't been able to find since this is a new model
Asked 4 years ago by Newowner.
- Answer Absolutely, Newowner! You can purchase additional parts and accessories for all your Samsung appliances through SamsungParts.com or by calling 1-800-627-4368. ^Jecca
  Answered 4 years ago by Samsung
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QuestionWhat is the wifi used for? Can’t figure out why a A stove needs a wifi.
Asked 4 years ago by FlDonna.
- Answer Wifi is for using your phone..and voice to activate certain options...(light on and off,,,temperature,,,timers)u can also set it up to preheat by mobile or voice..but you have to press one button on the panel to start it....that is a safety thing
  Answered 4 years ago by Edjr29
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QuestionWhat size are the 5 burners?
Asked 4 years ago by SC.
- Answer I'm happy to help with this, SC! First, here is a link (https://bit.ly/3yIv3ES) to the user manual for this model. Page 23 has a very helpful diagram showing the sizes, and wattage of each burner. ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes this stove have a rapid boil burner?
Asked 4 years ago by Adrain.
- Answer Yes. The large triple burner is rapid boil
  Answered 4 years ago by Brad
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Questionis this a self cleaning oven
Asked 4 years ago by jeana.
This question was asked about the related product: Samsung - 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle
- Answer Hey jeana! I have great news for you. Not only does this model have a self clean feature, it also has a steam clean feature as well. You can find more information about how and when to use these cleaning cycles in this link: https://bit.ly/3BrrtAH. ^Jecca
  Answered 4 years ago by Samsung
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Questiondoes the griddle burners can be used as single burners for regular cooking?
Asked 4 years ago by raeesah.
- Answer Yes..separate burners....or they work together for the griddle
  Answered 4 years ago by Edjr29
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QuestionIs the griddle pan also a grill pan?
Asked 4 years ago by D.
- Answer No, but an aftermarket grill pan will work just fine.
  Answered 4 years ago by KJay
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QuestionWhat is the largest burner size?
Asked 4 years ago by Kristen.
- Answer Great question, Kristen! The left two burners on this model feature a bridge section between them, that turns the two burners into one long burner that is ideal for using a griddle. Also, the right front burner has an adjustable size of 6", 9", or 12". ^Jecca
  Answered 4 years ago by Samsung
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QuestionDoes this come with the griddle and air fryer pan??
Asked 4 years ago by Leslie.
- Answer Yes
  Answered 4 years ago by Edjr29
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QuestionDoes this come with a temperature probe?
Asked 4 years ago by Tom.
- Answer No, it doesn't. This stove cooks quickly and comes with a lot of gimmicky features. It's not that I don't like the stove-its great! Still can't help feeling like I spent too much on it though.
  Answered 4 years ago by ProperFunction
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Showing 61-80 of 98 questions

Questions & Answers

Samsung - 30 in. Wide 5 Elements 6.3 cu. ft. Freestanding Electric Convection+ Range with WiFi, No-Preheat Air Fry and Griddle - Black Stainless Steel

Q: QuestionWhat do I need to connect the “steam clean” up? What type of connector does it require?

Q: QuestionI ordered this for my new home that is under construction. We installed counters/cabinets that are taller than average. I need to know the height of this range to the cooking surface in order to build a platform to reach countertop height.

Q: QuestionDoes this oven come with the air fryer rack?

Q: QuestionThe specifications say this stove has three oven racks, but on the review pictures it shows that it has only two. Why is that? Does it come with two or three?

Q: QuestionI’ve being using this appliance about three weeks ago. I’ve used the convection oven a couple times, but the last time I did (425F) a smoke start coming out from the back of the stovetop with a smell (below the buttons)… I was wondering is this normal?

Q: QuestionIs Samsung's Convection+ the same as True Convection? Or is it just a fan in the back of the oven?

Q: QuestionCan this be wired directly

Q: QuestionDoes this unit have a rapid boil?

Q: QuestionDoes this come with the griddle and air fry basket or do we have to purchase those separately?

Q: QuestionAre you able to use a regular hot water canner with this stove? Wondering if can use on the griddle side?

Q: QuestionCan I buy an extra rack so that I have three instead of two, where can I purchase this from? I haven't been able to find since this is a new model

Q: QuestionWhat is the wifi used for? Can’t figure out why a A stove needs a wifi.

Q: QuestionWhat size are the 5 burners?

Q: QuestionDoes this stove have a rapid boil burner?

Q: Questionis this a self cleaning oven

Q: Questiondoes the griddle burners can be used as single burners for regular cooking?

Q: QuestionIs the griddle pan also a grill pan?

Q: QuestionWhat is the largest burner size?

Q: QuestionDoes this come with the griddle and air fryer pan??

Q: QuestionDoes this come with a temperature probe?

QuestionWhat do I need to connect the “steam clean” up? What type of connector does it require?

QuestionI ordered this for my new home that is under construction. We installed counters/cabinets that are taller than average. I need to know the height of this range to the cooking surface in order to build a platform to reach countertop height.

QuestionDoes this oven come with the air fryer rack?

QuestionThe specifications say this stove has three oven racks, but on the review pictures it shows that it has only two. Why is that? Does it come with two or three?

QuestionI’ve being using this appliance about three weeks ago. I’ve used the convection oven a couple times, but the last time I did (425F) a smoke start coming out from the back of the stovetop with a smell (below the buttons)… I was wondering is this normal?

QuestionIs Samsung's Convection+ the same as True Convection? Or is it just a fan in the back of the oven?

QuestionCan this be wired directly

QuestionDoes this unit have a rapid boil?

QuestionDoes this come with the griddle and air fry basket or do we have to purchase those separately?

QuestionAre you able to use a regular hot water canner with this stove? Wondering if can use on the griddle side?

QuestionCan I buy an extra rack so that I have three instead of two, where can I purchase this from? I haven't been able to find since this is a new model

QuestionWhat is the wifi used for? Can’t figure out why a A stove needs a wifi.

QuestionWhat size are the 5 burners?

QuestionDoes this stove have a rapid boil burner?

Questionis this a self cleaning oven

Questiondoes the griddle burners can be used as single burners for regular cooking?

QuestionIs the griddle pan also a grill pan?

QuestionWhat is the largest burner size?

QuestionDoes this come with the griddle and air fryer pan??

QuestionDoes this come with a temperature probe?