A:AnswerHi Chris,
This model comes with two wire racks, and the whip or power cord is not included in the box, so it will need to be purchased separately.
Thank you for your question.
Jeffrey
Samsung Care
A:AnswerHi Tamara,
There are no exact measurements from bottom to glasstop; however, the total height of the range is 46 5/16 inches (adjustable). Below is the link to the spec sheet; kindly go to page 2 to learn more about refrigerator dimensions.
Spec sheet.
https://image-us.samsung.com/SamsungUS/home/home-appliances/ranges/pdp-spec-sheet/NE63A6311SS_V4.pdf
Have a great day!
-Ricardo
A:AnswerGreetings!
No, this Samsung range model is not available in white. It comes in two finishes: stainless steel (model NE63A6311SS) and black stainless steel (model NE63A6311SG).
Leo
A:AnswerHi Lyn,
Please see page 27 of the user manual for steps on how to set the clock.
https://downloadcenter.samsung.com/content/UM/202502/20250214161028140/O_01._IB_HTML_NE5000A_NE63A6311_AA-05_EN.pdf
^Rodel
A:AnswerHi there,
Please see each section, watch the full video, follow the steps, and click the hyperlinks for further help.
Clean and care for your Samsung electric cooktop.
https://www.samsung.com/us/support/answer/ANS00060833/
Have a great day.
^Aloe
A:AnswerHi there,
Unusual sounds from our appliances can be concerning. Let us help you with the range.
Here is a link to help you with the range noise. Please see the "Clicking or cracking" section, play the sound, follow the steps, and click the hyperlinks for further help.
Samsung cooktop and range sounds and operational noises.
https://www.samsung.com/us/support/troubleshooting/TSG01110180/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1147572271) to help our team pull up your information.
Have a great day.
^Aloe
A:AnswerNo, Aj, this range model does not come with a griddle. You can check the link below to learn more about what's in the box with the range.
Overview and what's included:
https://www.samsung.com/us/support/troubleshooting/TSG01212842/
Have a great day,
-Ernest-
A:AnswerYes, Jake, the glass cooktop of this range model can be replaced if necessary. The link below explains the range's warranty coverage.
Warranty:
https://www.samsung.com/us/support/service/warranty/NE63A6311SS/AA/
Have a great day,
-Ernest-
